Integration · Customer support
Connect Claude & ChatGPT to Myla
Ask your AI what a customer wrote in, who a phone number belongs to, or to tag a contact in Myla. It can list and read support conversations with all their messages. It can also search, create and update contacts, including lifecycle stage and custom fields.
Free plan, no credit card. Takes about a minute.
Try asking
“Summarize the latest conversations in our inbox.”
The AI lists recent support conversations and reads the messages so it can sum them up.
“Show me the full conversation with this customer.”
It opens the conversation with all its messages.
“Who is +45 12 34 56 78?”
It searches contacts by phone number and shows the match.
What your AI can do
Support conversations
List the conversations in your inbox and read each one with all its messages.
Contacts
Search by email or phone, create contacts and update name, email, phone, lifecycle stage and custom fields.
Tags
Add tags to contacts so your team can sort and follow up.
“Add Peter Holm, [email protected], as a contact.”
It creates the contact. If one with that email or phone already exists, it updates that contact instead.
“Move this contact to the customer stage.”
It updates the contact's lifecycle stage. Only the fields you ask for change.
“Tag this contact as VIP.”
It adds the tag to the contact.
8 tools for Myla
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
add_contact_tagsChanges dataAdd tags to a contact by `contact_id`, passing the `tag_ids` to apply.create_contactChanges dataCreate a contact with name, email, phone and optional custom fields. If a contact with the same email or phone already exists, it is updated instead.get_accountShow which Myla brand/workspace this connection belongs to. Use it to check the connection works.get_contactGet one contact by `contact_id`, including name, email, phone and custom fields.get_conversationGet one conversation with all its messages by `message_id` (the conversation ID).list_conversationsList support conversations in your inbox, page by page.search_contactsFind contacts by `email` or `phone`, or list all contacts page by page. Search before creating a contact.update_contactChanges dataUpdate a contact's name, email, phone, lifecycle stage or custom fields by `contact_id`. Only the fields you pass change.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Myla from the app list.
- 2
Paste your key
Paste a Myla API key. In your Myla dashboard go to Settings > Integrations > Developer API and create an API key. It starts with myla_sk_ and each key belongs to one brand or workspace. Paste it into PipMCP.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Myla?
The AI can list support conversations and read them with all their messages, search and read contacts, create and update contacts, and add tags to contacts. It can also check which Myla brand or workspace the connection belongs to.
Does the AI see my Myla API key?
No. Your Myla API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start with reading conversations and contacts only. Creating, updating and tagging contacts can require your approval before they run. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Myla account.
Can the AI reply to customers in Myla?
No. The Myla tools in PipMCP read conversations and work with contacts and tags. They do not send replies to customers. The AI can help you write a reply that you send yourself.
Let your AI work in Myla today.
Start free. Your key stays encrypted, and you decide what the AI may do.
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