Integration · Customer support
Connect Claude & ChatGPT to Appzi
Ask your AI what customers said in Appzi this week, which responses have no tags yet, or what a survey asks. It can list and read feedback responses and surveys, add or remove tags, and mark feedback as completed. Reviewing feedback becomes a conversation instead of a round of clicking.
Free plan, no credit card. Takes about a minute.
Try asking
“What feedback came in this week?”
The AI lists feedback responses created since Monday, with their answers.
“Which responses have not been tagged yet?”
It lists untagged feedback so you can sort it.
“Tag feedback 8812 as 'pricing' and 'onboarding'.”
It looks up the tag IDs and attaches both tags. Tags already on the response stay.
What your AI can do
Feedback responses
List and read feedback with answers and tags, filtered by survey, date range, completed or untagged.
Tags
List your tags, attach tags to a response and remove a tag from it without deleting the tag.
Surveys
List draft, active and paused surveys and read the questions of any survey.
“What questions does our NPS survey ask?”
It finds the survey and reads its questions.
“Show me all feedback from the checkout survey in March.”
It finds the survey ID and lists responses between the dates you gave.
“Mark feedback 8812 as done.”
It sets the response to completed.
8 tools for Appzi
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
get_feedbackGet one feedback response by `feedback_id`, including answers and tags.get_surveyGet one survey by `survey_id`, including its questions.list_feedbackList feedback responses, optionally filtered by `survey_id`, `created_after`/`created_before` dates, `completed` or `untagged`. Use to review recent customer feedback.list_surveysList all surveys (draft, active and paused). Use to find a survey ID for filtering feedback.list_tagsList all tags defined in Appzi. Use to find tag IDs before tagging feedback.tag_feedbackChanges dataAttach one or more tags (`tag_ids`) to a feedback response by `feedback_id`. Tags already on it are left as they are.untag_feedbackDeletesRemove one tag (`tag_id`) from a feedback response (`feedback_id`). The tag itself is not deleted.update_feedbackChanges dataMark a feedback response as completed or not completed with `is_completed`, by `feedback_id`.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Appzi from the app list.
- 2
Paste your key
Paste an Appzi API key (it starts with apk_). In the Appzi portal go to Settings > API Keys, click Create API key, give it a label and copy the full key right away. It is shown only once.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Appzi?
The AI can list and read feedback responses, surveys and tags. It can attach tags to a response, remove a tag from a response and mark a response as completed or not completed.
Does the AI see my Appzi credentials?
No. Your Appzi API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start read-only. Removing a tag from a response can require your approval before it runs. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Appzi account.
Can the AI filter feedback that still needs attention?
Yes. When it lists feedback it can filter by survey, by created date, by whether the response is completed and by whether it has any tags. That makes it easy to ask for untagged or open feedback from a given period.
Let your AI work in Appzi today.
Start free. Your key stays encrypted, and you decide what the AI may do.
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