Integration · Customer support
Connect Claude & ChatGPT to Chatlio
Ask your AI which visitor chats are going on right now, or what people have been asking about on your website. It reads summaries of your Chatlio conversations across all of your widgets and answers in plain language. The connection is read-only, so you can see what is happening in chat without opening the dashboard.
Free plan, no credit card. Takes about a minute.
Try asking
“Are there any ongoing chats right now?”
The AI lists your conversation summaries and points out the chats that are still going on.
“Sum up today's visitor chats in five bullets.”
It reads the recent conversation summaries and writes a short overview of what visitors asked about.
“What questions do visitors ask most often?”
It groups the recent conversation summaries by topic, so you can see which questions keep coming up.
What your AI can do
Conversation summaries
Read summaries of recent and ongoing visitor chats in plain language.
All widgets at once
One call covers the conversations across every Chatlio widget on your account.
Read-only
The AI can read chat summaries but cannot reply to visitors or change your widget settings.
“Has anyone asked about delivery times recently?”
It looks through the recent conversation summaries and lists the chats that mention the topic.
“Write a short note on recent chats for our team meeting.”
It reads the conversation summaries across all of your widgets and writes a few lines on what came up, ready to paste.
“Draft an FAQ entry based on the latest chats about returns.”
It uses the conversation summaries as input and drafts the text in the chat for you to review. Nothing is posted to Chatlio.
1 tools for Chatlio
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
list_conversation_summariesList summaries of chat conversations across all of your Chatlio widgets. Takes no inputs; use it to see recent and ongoing visitor chats.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Chatlio from the app list.
- 2
Paste your key
Paste your Chatlio API key. Open the Chatlio dashboard, select your widget and go to the Behavior tab. In the Webhooks and post-chat actions section click the eye icon next to API Key and copy it.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Chatlio?
The AI can list summaries of chat conversations across all of your Chatlio widgets, including recent and ongoing visitor chats. It uses them to answer your questions about what is happening in chat.
Does the AI see my Chatlio API key?
No. Your Chatlio API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on. The Chatlio connection only has one tool, and it reads conversation summaries without changing anything. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Chatlio account.
Can the AI reply to my website visitors?
No. There is no tool for sending messages or joining a chat. The AI only reads conversation summaries, so you and your team still answer visitors in Chatlio as usual.
Let your AI work in Chatlio today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect Chatlio freePipMCP is not affiliated with Chatlio. Product names are trademarks of their owners.