Integration · Communication

Connect Claude & ChatGPT to Insighto.ai

Ask your AI what your Insighto.ai assistants talked about yesterday, which booking or lead requests came in, or what a caller said. It reads conversations, transcripts, contacts, forms and campaigns. It can update an assistant's prompt, add or update contacts, pause the AI so a human can take over, send a message or place an outbound call.

Connect Insighto.ai free

Free plan, no credit card. Takes about a minute.

Try asking

“Show yesterday's conversations for our support assistant.”
The AI lists conversations for that assistant in the date range you give.
“What did the caller in conversation 5821 ask for?”
It reads the full transcript of the conversation and sums it up.
“Which booking requests came in this week?”
It lists the intents captured from conversations and the conversations behind the one you pick.

What your AI can do

Assistants and knowledge

List and read assistants, update their prompt, model or voice, and see the data sources and files they answer from.

Conversations and contacts

List conversations by date, assistant or intent, read transcripts, close conversations, and create or update contacts.

Messages, calls and campaigns

Send a message through a messaging widget, place an outbound call from a voice widget, and read campaigns, forms and submissions.

“Add our new opening hours to the sales assistant's system prompt.”
It reads the assistant's current settings and updates the system prompt. The change affects live conversations.
“Call Maria on +4512345678 to confirm her appointment tomorrow.”
It has the assistant place an outbound call from a voice widget, with her name and the reason as variables. This calls a real person.
“Pause the AI in this conversation so I can take over.”
It pauses the AI in that conversation, and can resume it later.

26 tools for Insighto.ai

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

close_conversationVisible to othersClose a conversation by `conversation_id`.
get_assistantGet one assistant's settings, including its system prompt and model, by `assistant_id`.
get_campaignGet one campaign by `campaign_id`.
get_contactGet one contact by `contact_id`.
get_conversationGet one conversation by its ID (`message_id`).
get_conversation_transcriptGet the full transcript of a conversation by `conversation_id`.
get_data_sourceGet one data source by `datasource_id`.
get_my_accountGet the signed-in Insighto.ai user's account details.
get_widgetGet one widget by `widget_id`.
list_assistantsList your AI assistants (chat and voice agents), with paging.
list_campaignsList outbound campaigns.
list_captured_intentsList intents captured from conversations (such as booking or lead requests).
list_contact_conversationsList a contact's conversations by `contact_id`.
list_contactsList contacts, with paging.
list_conversationsList conversations between `date_from` and `date_to` (YYYY-MM-DD), optionally by `assistant_id` or `intent_id`.
list_data_source_filesList the files in a data source by `datasource_id`.
list_data_sourcesList knowledge-base data sources that assistants answer from.
list_form_submissionsList submissions captured by a form by `form_id`.
list_formsList forms your assistants use to capture details from visitors.
list_widgetsList widgets (the chat, phone and messaging channels your assistants run on).
make_phone_callChanges dataHave the AI assistant place an outbound phone call from a voice widget (`widget_id`) to `to` (E.164 number), with optional `prompt_dynamic_variables` such as name or reason. Calls a real person.
pause_conversation_aiVisible to othersPause or resume the AI in a conversation (`ai_paused` true or false) so a human can take over, by `conversation_id`.
send_messageVisible to othersSend a message through a messaging widget (`widget_id`) to a recipient (`to`, `contact_id` or `conversation_id`). The message is delivered to the person.
update_assistantChanges dataUpdate an assistant's name, description, system prompt, model, voice or other settings by `assistant_id`. Changes affect live conversations.
update_contactChanges dataUpdate a contact's name, email, custom fields or attributes by `contact_id`.
upsert_contactVisible to othersCreate a contact, or update the existing one with the same email or phone: `first_name`, `last_name`, `email` and `phone_number` are all required.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Insighto.ai from the app list.
2
Paste your key
Paste your Insighto.ai API key. In Insighto.ai open the Settings page and generate an API key. It starts with in-.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Insighto.ai?

It can read assistants, conversations, transcripts, captured intents, contacts, data sources, forms and submissions, widgets and campaigns. It can update assistants and contacts, create or update a contact by email or phone, close a conversation, pause or resume the AI, send messages and place outbound calls.

Does the AI see my Insighto.ai API key?

No. Your Insighto.ai API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Sending a message, placing a call and changing an assistant all reach real people, and they can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Insighto.ai account.

Can the AI call or message real people?

Yes, if you switch those tools on. A message goes out through one of your messaging widgets and a call is placed from one of your voice widgets, both to real people. Many teams leave these off or require approval for every call and message.