Integration · CRM & sales

Connect Claude & ChatGPT to Fireberry

Ask your AI what is open on a customer in Fireberry, to log a new deal, or to create a service ticket from an email. It can read and update accounts, contacts, deals, tickets and tasks, add notes and meetings to records and search any object with Fireberry's query syntax. Your CRM stays up to date without switching screens.

Connect Fireberry free

Free plan, no credit card. Takes about a minute.

Try asking

“Show me the contacts and open deals for Nordic Foods.”
The AI finds the account and lists its related contacts and deals.
“Create a deal for Nordic Foods: new website, estimated value 80,000, closing end of November.”
It creates the deal linked to the account with name, estimated value and close date.
“Open a high-priority ticket for Nordic Foods: the invoice portal is down.”
It creates a service ticket with title, description and priority, linked to the account.

What your AI can do

Accounts, contacts and deals

List, read, create and update accounts, contacts and deals, and see the records related to any one of them.

Service tickets

Create and update tickets with priority, type, status and assignee, linked to accounts and contacts.

Tasks, meetings and notes

Create tasks, meetings and notes on any record, update or delete tasks and search all objects with a query.

“Add a note to the Nordic Foods account that they want a new offer in Q1.”
It adds the note to the account record.
“Remind me to call Anna Jensen on Friday at 10.”
It creates a task with a subject and due date, linked to her contact record, and assigns it to the owner you name.
“Assign ticket 5512 to Peter and set it to in progress.”
It looks up Peter in the user list and updates the ticket's assignee and status.

29 tools for Fireberry

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_accountChanges dataCreate an account; put fields such as accountname, emailaddress1, telephone1, billing address and ownerid in `body`.
create_contactChanges dataCreate a contact with `firstname` plus optional last name, email, phones, job title and linked `accountid`.
create_dealChanges dataCreate a deal with `name` and `accountid`, plus optional contact, estimated value, close probability, close date and status.
create_meetingChanges dataCreate a meeting with a `subject`, start/end time, location and owner; link it to a record with `objectid` plus `objecttypecode`.
create_noteChanges dataAdd a note (`notetext`, HTML allowed) to a record given by `objectid` plus `objecttypecode`.
create_taskChanges dataCreate a task with a `subject`, optional description, due date, reminder, priority and owner; link it to a record with `objectid` plus `objecttypecode`.
create_ticketChanges dataCreate a service ticket with a `title`, plus optional account, contact, description, priority, type and assignee.
delete_taskDeletesPermanently delete a task by `task_id`. Cannot be undone.
get_accountGet one account by `account_id`.
get_contactGet one contact by `contact_id`.
get_dealGet one deal by `deal_id`.
get_taskGet one task by `task_id`.
get_ticketGet one ticket by `ticket_id`.
list_accountsList accounts (companies/customers), paged with `page` and `limit`.
list_contactsList contacts, paged with `page` and `limit`.
list_dealsList deals (opportunities), paged with `page` and `limit`.
list_meetingsList meetings (calendar activities), paged with `page` and `limit`.
list_notesList notes, paged with `page` and `limit`.
list_productsList products, paged with `page` and `limit`.
list_related_recordsList records related to one record, e.g. an account's contacts or deals: `object_type`, `record_id` and `related_object_type` (object numbers).
list_tasksList tasks, paged with `page` and `limit`.
list_ticketsList service tickets (cases), paged with `page` and `limit`.
list_usersList Fireberry users, e.g. to find an `ownerid` for assigning records.
search_recordsChanges dataSearch records of any object with Fireberry's query syntax: `objecttype` (the object's number), `query`, `fields`, sorting and paging (max 50 per page).
update_accountChanges dataUpdate an account by `account_id`; put only the fields to change in `body`.
update_contactChanges dataUpdate a contact by `contact_id`; `firstname` must be sent again along with the fields to change.
update_dealChanges dataUpdate a deal by `deal_id`; `name` and `accountid` must be sent again along with the fields to change.
update_taskChanges dataUpdate a task by `task_id`; `subject` must be sent again along with the fields to change (e.g. status or due date).
update_ticketChanges dataUpdate a ticket by `ticket_id`; `title` must be sent again along with the fields to change (e.g. status, priority, assignee).

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Fireberry from the app list.
2
Paste your key
Paste your Fireberry API access token (TokenID). In Fireberry, click your profile picture (top right), then Profile › Account Security › API Access Token, and copy the token. API calls run with your own user's permissions.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Fireberry?

The AI can list, read, create and update accounts, contacts, deals, tickets and tasks, and delete tasks. It can list and create meetings and notes, list products and users, list the records related to a record and search any object with Fireberry's query syntax.

Does the AI see my Fireberry API token?

No. Your Fireberry credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with read-only tools. Deleting a task cannot be undone and can require your approval before it runs. Creating and updating records can be switched off or need approval too. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Fireberry account.

Which Fireberry permissions does the AI get?

The same as the user whose API token you paste. Fireberry runs every API call with that user's permissions, so records the user cannot see or change are also out of reach for the AI. On top of that, you decide which tools are switched on in PipMCP.