Integration · Communication

Connect Claude & ChatGPT to YCloud

Ask your AI to send a customer a WhatsApp template, text a reminder by SMS, or check whether a message was delivered in YCloud. It can search and update contacts, list your WhatsApp accounts, numbers and templates, submit new templates for review and record opt-outs. Customer messaging and the checks around it get done from a chat.

Connect YCloud free

Free plan, no credit card. Takes about a minute.

Try asking

“Which of our WhatsApp templates are approved?”
The AI lists your templates with name, language and status.
“Send the order_ready template in Danish to +45 20 11 22 33.”
It sends the approved template from your business number to that customer. This delivers a real message.
“Was the WhatsApp message I sent this morning delivered?”
It reads the outbound message and its delivery status.

What your AI can do

Send messages and templates from your business number, check delivery, mark inbound messages as read, and list accounts, numbers and templates.

SMS and email

Send SMS with an optional sender ID, list sent SMS, and send email from a verified sender domain.

Contacts and opt-outs

Search, create, update and delete contacts with tags and custom attributes, read contact notes, and record and list opt-outs.

“Text +45 20 11 22 33: Your appointment is tomorrow at 10.”
It sends the SMS to that number. This delivers a real message and is charged to your YCloud balance.
“Add Sofie Lund, +4530405060, tagged VIP.”
It checks that she is not already a contact, then creates her with phone number, nickname and tag.
“What is our YCloud balance?”
It reads the current balance on your account.

21 tools for YCloud

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_unsubscriberChanges dataRecord a WhatsApp opt-out so a customer stops receiving messages: `type` PHONE_NUMBER, `channel` whatsapp and `customer` (phone number in E.164).
create_contactChanges dataCreate a contact with `phone_number` (E.164, required) and optional nickname, email, country code, owner email, tags and custom attributes. Search first to avoid duplicates.
create_templateChanges dataSubmit a new WhatsApp template for Meta review with `waba_id`, `name`, `category`, `language` and `components`.
delete_contactDeletesPermanently delete a contact by `contact_id` (or phone number). This cannot be undone.
get_balanceGet the current YCloud account balance.
get_contactGet one contact by `contact_id` (or phone number in E.164), with tags and custom attributes.
get_templateGet one WhatsApp template by `waba_id`, `name` and `language`, with its components and status.
get_whatsapp_messageGet one outbound WhatsApp message by `message_id`, with its delivery status.
list_contact_attributesList the custom contact attribute definitions available on contacts.
list_contact_notesList the notes on a contact by `contact_id` (or phone number).
list_smsList sent SMS messages, filtered by created time range or `filter_id`; paginated.
list_templatesList WhatsApp message templates, filtered by name, language, status or WABA ID. Use it to pick an approved template before messaging outside the 24-hour window.
list_unsubscribersList people who opted out of messages, filtered by customer, channel or region; paginated.
list_whatsapp_accountsList your WhatsApp Business Accounts (WABAs), optionally filtered by review status.
list_whatsapp_numbersList your WhatsApp business phone numbers, optionally for one `filter_waba_id`.
mark_message_readVisible to othersMark an inbound WhatsApp message as read by `inbound_message_id`; the sender sees blue ticks.
search_contactsSearch contacts by phone number, email, country code or tags; paginated.
send_emailVisible to othersSend an email from a verified sender domain: `from`, `to` (comma-separated), `subject` and `content`, with optional cc, bcc and content_type. This delivers a real email.
send_smsVisible to othersSend an SMS `text` to a phone number `to` (E.164), with an optional `sender_id`. This delivers a real message and is charged to your balance.
send_whatsapp_messageVisible to othersSend a WhatsApp message from your business number (`from`) to `to` (E.164). Set `type` (e.g. text, template, image) and the matching object, such as `text` or `template`. This delivers a real message.
update_contactChanges dataUpdate a contact by `contact_id` (or phone number). Passing `custom_attributes` replaces all existing attributes.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose YCloud from the app list.
2
Paste your key
Paste your YCloud API key. Log in to YCloud and open Dashboard > Developers (the API key page), then copy your API key.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in YCloud?

It can send WhatsApp messages, SMS and email, check the status of a WhatsApp message, and mark inbound messages as read. It can search, create, update and delete contacts, list WhatsApp accounts, numbers, templates, sent SMS and opt-outs, submit templates for review, record opt-outs and read your balance.

Does the AI see my YCloud credentials?

No. Your YCloud API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with contacts, templates and delivery checks only. Sending WhatsApp messages, SMS and email reaches real people, and deleting a contact is permanent, so these can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own YCloud account. Messages you send, such as SMS, are charged to your YCloud balance, which is between you and YCloud.

Can the AI message a customer at any time on WhatsApp?

Outside WhatsApp's 24-hour window you need an approved template. The AI can list your templates and pick an approved one before it sends. It can also submit a new template, which goes to Meta for review before you can use it.