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Integration · Communication

Connect Claude & ChatGPT to WhatsBox

Ask your AI to send a WhatsApp message to a customer, share a document, or send an approved template from your WhatsBox number. It can list your connected channels, find templates and quick replies, send text, media and template messages, and create and rename contact lists. Short customer messages go out without opening WhatsBox.

Connect WhatsBox free

Free plan, no credit card. Takes about a minute.

Try asking

  • “Send +45 12 34 56 78 a WhatsApp: your order is ready for pickup.”

    The AI picks your channel and sends the text right away. Outside WhatsApp's 24-hour reply window it uses a template instead.

  • “Send the order_confirmation template to +45 12 34 56 78 with order number 5521.”

    It finds the template, reads which values it needs, fills in the order number and sends it.

  • “Send the PDF at this link to Anna on +45 20 30 40 50 with a short note.”

    It sends the document by its public link, with your note as the caption.

What your AI can do

WhatsApp messages

Send text, images, video, audio and documents, and send approved templates with header, body and button values. Messages go out right away.

Templates and quick replies

Find approved WhatsApp templates and SESSION quick replies by name, type or channel, and read the values a template needs.

Channels, lists and team

List your connected numbers, create, rename and read contact lists, and list team members to show one of them as the sender.

  • “Which WhatsApp numbers do we have connected?”

    It lists your channels and their IDs.

  • “Which quick replies do we have about delivery?”

    It searches your templates, including SESSION quick replies, by name.

  • “Create a contact list called Spring event guests.”

    It creates the list and returns its ID.

12 tools for WhatsBox

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • create_contact_listChanges dataCreate a new contact list with a `name`.
  • get_contact_listGet one contact list by `contact_list_id`.
  • get_organizationGet the WhatsBox organization you are connected to.
  • get_templateGet one template by `template_id`, including its text and the parameters it needs.
  • list_channelsList your connected WhatsApp numbers (channels) and their IDs. You need a `channel_id` to send messages.
  • list_contact_listsList your contact lists.
  • list_team_membersList your team members and their IDs. Pass a member's ID as `user_id` when sending to show them as the sender.
  • rename_contact_listChanges dataRename a contact list, by `contact_list_id` and new `name`.
  • search_templatesFind message templates by `name`, `type` (WHATSAPP for approved templates, SESSION for quick replies) or `channel_id`.
  • send_media_messageChanges dataSend an image, video, audio file or document by public `link` to a phone number (`to`) from a channel (`channel_id`); set `type` and an optional `caption`. The message is delivered right away.
  • send_template_messageChanges dataSend an approved WhatsApp template to a phone number (`to`) from a channel (`channel_id`), with `template_name` and optional `components` for header, body and button values. The message is delivered right away.
  • send_text_messageChanges dataSend a WhatsApp text message to a phone number (`to`, with country code) from a channel (`channel_id`) with the text in `body`. The message is delivered right away; outside WhatsApp's 24-hour reply window use a template instead.

Set up in three steps

  1. 1

    Pick the app

    Create a free PipMCP account and choose WhatsBox from the app list.

  2. 2

    Paste your key

    Paste a WhatsBox API key. In WhatsBox open Settings > API Keys, generate a key and copy it. Make sure the key is not disabled.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in WhatsBox?

It can list your channels, contact lists, templates, team members and organization. It can send WhatsApp text messages, media messages with images, video, audio or documents, and approved template messages. It can also create and rename contact lists.

Does the AI see my WhatsBox API key?

No. Your WhatsBox API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with channels and templates only. Every message the AI sends is delivered to the customer right away, so the send tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own WhatsBox account.

Why does the AI sometimes send a template instead of a text?

WhatsApp only allows free text messages within 24 hours of the customer's last message. Outside that window, the message has to be an approved template. The AI can search your templates, read the values each one needs and send it instead.

Let your AI work in WhatsBox today.

Start free. Your key stays encrypted, and you decide what the AI may do.

Connect WhatsBox free

PipMCP is not affiliated with WhatsBox. Product names are trademarks of their owners.