Connect Claude & ChatGPT to Synthflow AI

28 tools for Synthflow AI

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

• add_knowledge_base_sourceChanges dataAdd a source to a knowledge base (`knowledge_base_id`): type pdf or web with a `url`, or type text with `content`, plus a name.
• create_agentChanges dataCreate a voice AI agent with a `name`, `type` (outbound, inbound or widget) and `agent` settings such as LLM, prompt, greeting, language and voice.
• create_batch_campaignVisible to othersStart a batch campaign that phones many people: `tasks` is a list of recipients, each with to_phone_number and optional name, email and prompt variables. Real calls are placed.
• create_contactChanges dataCreate a contact with `name` and `phone_number`, plus optional email and company. Search first to avoid duplicates.
• delete_contactDeletesPermanently delete a contact by `contact_id`. This cannot be undone.
• get_agentGet one agent by `model_id`, including its prompt, voice, language and settings; set include_actions to also see its actions.
• get_batch_campaignGet one batch call campaign by `batch_call_id`, with its status and progress.
• get_callGet one call by `call_id`, with its status, duration, transcript, recording and outcome.
• get_call_analyticsGet call analytics for a date range (default the past 7 days, max 120 days), optionally for one agent (`model_id`) or call type.
• get_chatGet one chat conversation by `chat_id`, with its messages.
• get_contactGet one contact by `contact_id`, with name, phone, email and metadata.
• get_knowledge_baseGet one knowledge base by `knowledge_base_id`.
• list_actionsList custom actions (such as booking or data lookups) that agents can use, with paging.
• list_agentsList your Synthflow voice AI agents with paging. Use this to find an agent's model ID.
• list_batch_campaignsList batch call campaigns with paging.
• list_batch_recipientsList the recipients of a batch campaign (`batch_call_id`), optionally filtered by status (pending, dispatched, failed, canceled).
• list_callsList calls made by one agent (`model_id`), optionally between from_date and to_date (milliseconds since epoch), with paging.
• list_chatsList chat conversations, optionally for one agent (`agent_id`), with cursor paging.
• list_knowledge_base_sourcesList or search by name the sources (PDFs, web pages, text) in a knowledge base (`knowledge_base_id`).
• list_knowledge_basesList knowledge bases your agents can draw answers from, with paging.
• list_phone_numbersList phone numbers in a workspace (`workspace` ID); is_available=true shows numbers not yet assigned to an inbound agent.
• pause_batch_campaignVisible to othersPause a running batch campaign by `batch_call_id`. No new calls start until it is resumed.
• resume_batch_campaignVisible to othersResume a paused batch campaign by `batch_call_id`. Calls to the remaining recipients will start again.
• search_contactsFind contacts by phone number in `search`. Use this to get a contact's ID.
• send_outbound_messageChanges dataStart an SMS or WhatsApp conversation: the chat agent (`agent_id`) messages `to_number` from `from_number`. WhatsApp requires an approved template. A real message is sent.
• start_callChanges dataPlace a real outbound phone call now: the agent (`model_id`) calls `phone` and speaks with the recipient `name`. Optional prompt, greeting and lead email override the defaults.
• update_agentChanges dataUpdate an agent by `model_id`: name, prompt, greeting, LLM, language, voice or other settings. Only the fields you pass change.
• update_contactChanges dataUpdate a contact by `contact_id`: name, email, phone number or metadata. Only the fields you pass change.

Questions