Integration · E-commerce

Connect Claude & ChatGPT to Sympla

Ask your AI which Sympla events are coming up, who bought tickets, or whether a guest has checked in. It can list your events and their sessions, read orders and participants, look up a participant by ticket number and check people in. Questions about your events get answered without exporting lists.

Connect Sympla free

Free plan, no credit card. Takes about a minute.

Try asking

“Which of my published events start after 1 October?”
The AI lists your published events from that date, sorted by start date, with name, dates and venue.
“Show last week's orders for the Tech Summit.”
It finds the event and lists its orders in that date range. It can open any order to show buyer, amount and status.
“Has [email protected] checked in yet?”
It filters the event's participants by email and shows the ticket and check-in status.

What your AI can do

Events and sessions

List published and unpublished events, read one event with dates and venue, and see the sessions of each event.

Orders and participants

List orders and participants per event, filter by email, date range or cancelled status, and open single orders and tickets.

Check-in

Look up a participant by ticket number and check them in by participant ID or ticket number.

“Check in the guest with ticket number 7Q4K-9P2L.”
It looks up the participant by ticket number and checks them in. The ticket is then marked as used.
“Who is signed up for the afternoon session?”
It lists the event's sessions, picks the one you mean and lists the participants for that session.
“Which tickets were in the order [email protected] placed?”
It finds the order by buyer email and lists the participants and tickets in that order.

13 tools for Sympla

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

check_in_participantChanges dataCheck a participant in to an event by `event_id_hash` and `participant_id`. Marks the ticket as used.
check_in_ticketChanges dataCheck a participant in to an event by `event_id_hash` and `ticket_number`. Marks the ticket as used.
get_eventGet one event by `event_id_hash`, with its name, dates, venue and publishing status.
get_event_sessionGet one session (presentation) of an event by `event_id_hash` and `presentation_id`.
get_orderGet one order of an event by `event_id_hash` and `order_sk`, including buyer, amount and status.
get_participantGet one participant by `event_id_hash` and `participant_id`, including ticket and check-in status.
get_participant_by_ticketLook up a participant by `event_id_hash` and `ticket_number`, including check-in status.
list_event_ordersList ticket orders for an event by `event_id_hash`, optionally filtered by `buyer_email`, date range (`from`, `to`) or `cancelled_filter` (none, include, only).
list_event_participantsList participants (ticket holders) for an event by `event_id_hash`, optionally filtered by `participant_email`, date range or `cancelled_filter`.
list_event_sessionsList the sessions (presentations/dates) of an event by `event_id_hash`. Required: `published`, `timezone` and `sort` (asc or desc).
list_eventsList your Sympla events. Required: `published` (published, notpublished or all), `timezone` (IANA, e.g. America/Sao_Paulo) and `sort` (asc or desc); optional `from` date and `field_sort` (startdate, enddate, name). Use this to find an event's ID hash.
list_order_participantsList the participants (tickets) in one order by `event_id_hash` and `order_sk`. Required: `fields` (which participant fields to return) and `timezone`.
list_session_participantsList participants for one session of an event by `event_id_hash` and `presentation_id`, optionally filtered by `participant_email`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Sympla from the app list.
2
Paste your key
Paste your Sympla access token (s_token). In Sympla, open Minha Conta > Integrações, create an access token and copy it into PipMCP.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Sympla?

The AI can list and read your events and their sessions, list orders and participants per event or per session, and look up single orders and participants, also by ticket number. It can check participants in by participant ID or ticket number.

Does the AI see my Sympla access token?

No. Your Sympla access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can use it for lookups only. Checking a participant in marks the ticket as used, and the two check-in tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Sympla account.

What happens when the AI checks someone in?

The AI checks the participant in to the event, either by participant ID or by ticket number, and Sympla marks the ticket as used. It can look up the participant first to show whether they are already checked in. If you only want lookups, leave the check-in tools off.