
Integration · E-commerce
Connect Claude & ChatGPT to BigCommerce
Ask your AI how many orders are awaiting shipment, what a customer ordered, or how much stock is left at a location in your BigCommerce store. It can create shipments with tracking numbers, change order status and fix a shipping address. It can also adjust or set inventory levels and create and update customers and their saved addresses.
Free plan, no credit card. Takes about a minute.
Try asking
“How many orders are awaiting shipment right now?”
The AI looks up the order status IDs and counts orders per status, including Awaiting Shipment.
“Ship order 1204 with UPS tracking number 1Z999AA10123456784.”
It reads the order's products and shipping address and creates the shipment with carrier and tracking number. BigCommerce may email the customer, depending on your store settings.
“What did [email protected] order this month?”
It searches orders by email and date range and lists each order with status, total and line items.
What your AI can do
Orders and shipments
Search and count orders, read products, coupons and messages, change status and staff notes, create manual orders and add shipments with tracking.
Inventory by location
List locations and stock levels per variant, adjust stock by a relative amount or set an exact count.
Customers and addresses
Search, create and update customers, and add or update their saved addresses.
“We received 24 more of SKU MUG-WHT at the main warehouse.”
It finds the location and adjusts stock by +24 for that SKU, with a reason for the audit trail.
“The customer on order 1211 gave the wrong street number. Change it to 14B.”
It updates the shipping address on the order.
“Add a note to order 1198 that the customer asked for gift wrap.”
It updates the order's staff notes and can list the messages on the order.
25 tools for BigCommerce
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
adjust_inventoryChanges dataChange stock by a relative amount (for example +5 or -2); each item needs location_id, one of sku, product_id or variant_id, and quantity. Add a reason for the audit trail.count_ordersCount orders overall and per status, using the same filters as search_orders.create_customer_addressesChanges dataAdd addresses to customers; each item needs customer_id, first_name, last_name, address1, city, state_or_province, postal_code and country_code.create_customersChanges dataCreate one or more customers; each item needs email, first_name and last_name, with optional company, phone, notes and addresses. Search first to avoid duplicates.create_orderChanges dataCreate a manual order with billing address, products (product_id or name, quantity, price) and optional customer_id and status_id.create_order_shipmentChanges dataCreate a shipment for an order with order_address_id, items (order_product_id, quantity) and optional tracking number and carrier. BigCommerce may email the customer a shipping notification, depending on store settings.get_orderGet one order by ID with totals, status, billing address and payment details.list_customer_addressesList saved customer addresses, filtered by customer_id_in, id_in, name or company. Results are paginated.list_customersList customers, filtered by email_in, name_like, id_in, company_in, customer group or date ranges. Results are paginated.list_inventory_levelsList inventory levels per product variant and location, filtered by sku_in, product_id_in, variant_id_in or location_id_in. Results are paginated.list_inventory_locationsList inventory locations (warehouses and stores) with their IDs and codes.list_location_inventoryList inventory levels and settings for all items at one location.list_order_couponsList the coupons applied to an order.list_order_messagesList messages between the store and the customer on an order.list_order_productsList the products (line items) on an order with SKUs, quantities and prices; the IDs are needed to create shipments.list_order_shipmentsList the shipments on an order with tracking numbers and carriers.list_order_shipping_addressesList the shipping addresses on an order; their IDs are used as order_address_id when creating shipments.list_order_statusesList the order statuses with their IDs (for example Pending, Awaiting Shipment, Shipped, Completed) for use as status_id.search_ordersSearch orders by email, customer_id, status_id, created or modified date range, or total range. Results are paginated; use list_order_statuses for status IDs.set_inventory_levelsVisible to othersSet stock to an exact quantity; each item needs location_id, one of sku, product_id or variant_id, and quantity. This overwrites the current count.update_customer_addressesVisible to othersUpdate saved customer addresses; each item needs the address id plus the fields to change.update_customersVisible to othersUpdate one or more customers; each item needs the customer id plus the fields to change, such as email, name, phone, company or customer group.update_orderChanges dataUpdate an order by ID; in body pass the fields to change, such as status_id, staff_notes or billing_address. Changing the status can send the customer a status email, depending on store settings.update_order_shipmentChanges dataUpdate a shipment on an order, such as tracking number, carrier or comments.update_order_shipping_addressChanges dataUpdate a shipping address on an order, given order ID and address ID.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose BigCommerce from the app list.
- 2
Paste your key
Paste two values: an access token and your store hash. In the BigCommerce control panel go to Settings › Store-level API accounts, create an API account, give it a name and set the permissions, for example Orders, Products and Customers. The access token is shown only once, together with the API path that contains your store hash.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
Click your name, then Settings › Connectors › Add custom connector. Paste your link as the Remote MCP server URL. Switch it on from the + menu in a chat.
Questions
What can the AI do in BigCommerce?
The AI can read and count orders, order products, shipments, shipping addresses, coupons, messages and statuses, plus customers, addresses, inventory locations and stock levels. It can create manual orders and shipments, update orders, shipments and shipping addresses, adjust or set inventory, and create and update customers and addresses, if you switch those tools on.
Does the AI see my BigCommerce access token?
No. Your BigCommerce access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start read-only, and the API account's permissions set the outer limit. Setting an exact stock count overwrites the current number, and status changes or shipments can email your customer. These actions can require your approval before they run, and every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own BigCommerce store.
Where do I find my store hash?
When you create a store-level API account in BigCommerce, it shows the access token together with an API path. The store hash is the part of that path that identifies your store. Copy both right away, because the access token is shown only once.
Related integrations
Let your AI work in BigCommerce today.
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Connect BigCommerce freePipMCP is not affiliated with BigCommerce. Product names are trademarks of their owners.

