Integration · Projects & tasks
Connect Claude & ChatGPT to StoriesOnBoard
Customer feedback turns up in call notes, support emails and chat threads. Ask your AI to pick out what matters and send it to the insights inbox in StoriesOnBoard, with the customer's email attached if you have it. The feedback lands where your product team already reviews it.
Free plan, no credit card. Takes about a minute.
Try asking
“Send this customer email to our StoriesOnBoard inbox. It is from [email protected].”
The AI submits the feedback text as an insight and attributes it to [email protected].
“Here are my notes from today's customer call. Send each feature request as its own insight.”
It splits the notes into separate requests and submits each one to the insights inbox.
“Summarize this long support thread into one insight.”
It writes a short summary of the problem and the customer's wording and sends it as one insight.
What your AI can do
Feedback from anywhere
Paste call notes, emails or chat logs into your AI chat and have the relevant parts sent to StoriesOnBoard.
Attributed to the customer
Add the customer's email so each insight shows who it came from.
Up to 20,000 characters
Each insight can hold long feedback, from a single sentence to a full interview summary.
“Log this feedback from a trial user: exporting to CSV is hard to find.”
It submits the feedback text to the insights inbox.
“Go through these five survey answers and send the ones about onboarding.”
It picks out the answers about onboarding and submits each of them as an insight.
“Add this quote from [email protected] to StoriesOnBoard as it is.”
It sends the quote word for word and attributes it to [email protected].
1 tools for StoriesOnBoard
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
submit_insightVisible to othersSend a piece of customer feedback into the StoriesOnBoard insights inbox. Pass the feedback text in `content` (up to 20,000 characters) and optionally `source_email` to attribute it to a customer.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose StoriesOnBoard from the app list.
- 2
Paste your key
Paste a StoriesOnBoard workspace API token. You must be a Workspace Admin or Subscription Admin. Open your profile, choose Workspace settings, go to the API Tokens tab and click Create token. Pick a name, the target product and an expiration, then copy the token.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in StoriesOnBoard?
The AI can send customer feedback into your StoriesOnBoard insights inbox. Each insight holds up to 20,000 characters of text and can be attributed to a customer by email.
Does the AI see my StoriesOnBoard API token?
No. Your StoriesOnBoard API token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You can switch the tool off at any time, and you can require your approval before each insight is sent, so you see the text first. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own StoriesOnBoard account.
Can the AI read or edit my story maps?
No. This connection only sends feedback into the insights inbox. It does not read, create or change story maps, cards or existing insights.
Let your AI work in StoriesOnBoard today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect StoriesOnBoard freePipMCP is not affiliated with StoriesOnBoard. Product names are trademarks of their owners.