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Integration · Field service

Connect Claude & ChatGPT to ScalePad

Ask your AI which contracts end soon, what hardware a client has, or which action items are overdue in ScalePad. It can read clients, contacts, service contracts, hardware assets, tickets synced from your PSA, opportunities, initiatives and meetings. It can also create action items, notes, initiatives and meetings for a client, so preparing a client review takes fewer clicks.

Connect ScalePad free

Free plan, no credit card. Takes about a minute.

Try asking

  • “Which service contracts end in the next 60 days?”

    The AI lists service contracts filtered by term end date, with client and status.

  • “What hardware does Acme have, and when do the warranties run out?”

    It finds the client and lists its hardware assets with model, serial number and warranty.

  • “Show the overdue action items assigned to me.”

    It lists Lifecycle Manager action items that are overdue and not completed, filtered by assigned user.

What your AI can do

Clients and contracts

Find and read clients, contacts and service contracts, and filter contracts by status or term end date.

Assets and tickets

List hardware assets with model, serial number and warranty, and read service tickets synced from your PSA.

Roadmap and follow-up

Create and update action items and initiatives, mark action items complete, and add notes and meetings for a client.

  • “Which open tickets does Nordic Dental have?”

    It lists the service tickets synced from your PSA for that client, filtered by current status.

  • “Add a note to Acme: firewall replacement discussed, quote to follow.”

    It creates a note on the client with that text.

  • “Schedule a quarterly review with Acme next Tuesday from 10 to 11.”

    It creates a meeting for the client with a title and start and end time.

27 tools for ScalePad

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • create_action_itemChanges dataCreate an action item for a client. Pass `title`, `client_key` ({"id": ...} or {"name": ...}) and `assigned_user_ids` (list of {"id": ...} or {"email": ...}); optional `due_at` date-time.
  • create_initiativeChanges dataCreate a roadmap initiative for a client. Pass `name` and `client_key` ({"id": ...} or {"name": ...}).
  • create_meetingChanges dataSchedule a meeting for a client. Pass `client_key` ({"id": ...} or {"name": ...}), plus optional `title`, `starts_at`, `ends_at`, `type` (meeting type ID) and `owned_by` ({"id": ...} or {"email": ...}).
  • create_noteChanges dataAdd a note to a client. Pass `client_key` ({"id": ...} or {"name": ...}), optional `title`, and `description_json` as a ProseMirror JSON string, e.g. {"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Your note"}]}]}.
  • find_clientsFind Lifecycle Manager clients by name with `search` (partial names work). Use to get a client's ID or exact name.
  • get_action_itemGet one action item by its ID (`product_id`).
  • get_clientGet one client by `customer_id` from ScalePad's core data.
  • get_contactGet one contact by `contact_id`.
  • get_contractGet one service contract by `contract_id`.
  • get_hardware_assetGet one hardware asset by `hardware_id`, including model, serial number, warranty and configuration.
  • get_initiativeGet one initiative by `initiative_id`, including status, priority, schedule and budget.
  • get_meetingGet one meeting by `meeting_id`, including agenda and attendees.
  • get_opportunityGet one sales opportunity by `deal_id`.
  • get_ticketGet one service ticket by `ticket_id`.
  • list_action_itemsList Lifecycle Manager action items, filtered by `filter_client_id`, `filter_is_completed`, `filter_is_overdue` or `filter_assigned_user_ids`.
  • list_clientsList clients from ScalePad's core data, filtered with `filter_name`, `filter_lifecycle` and other filter_ fields, sorted with `sort`, paged with `cursor`.
  • list_contractsList service contracts, filtered by `filter_client_id`, `filter_status`, `filter_term_ends_at` and more. Use to find contracts ending soon.
  • list_hardware_assetsList hardware assets, filtered by `filter_client_id`, `filter_name`, `filter_serial_number`, `filter_type` and more, paged with `cursor`.
  • list_initiativesList roadmap initiatives, filtered by `filter_client_id`, `filter_status`, `filter_priority`, `filter_assigned_user_id` and more.
  • list_meetingsList client meetings, filtered by `filter_client_id`, `filter_title`, `filter_starts_at`, `filter_is_complete` and more.
  • list_notesList client notes, filtered by `filter_client_id` or `filter_is_archived`.
  • list_opportunitiesList sales opportunities, filtered by `filter_client_id`, `filter_is_active`, `filter_source_stage` and more.
  • list_ticketsList service tickets synced from your PSA, filtered by `filter_client_id`, `filter_status_current`, `filter_priority_current`, dates and more.
  • search_contactsChanges dataSearch client contacts, filtered by `filter_client_id`, `filter_client_name`, `filter_title` or by name and email inside `filter`.
  • set_action_item_completedVisible to othersMark an action item complete or not complete by `action_item_id` with `is_completed`.
  • update_action_itemChanges dataUpdate an action item by its ID (`product_id`). Put the changed fields in `update_payload`, e.g. title, due_at or assigned_user_keys.
  • update_initiativeChanges dataUpdate an initiative by `initiative_id`: `name`, `is_internal`, `assigned_contact_id`, `estimated_hours` or `actual_hours`. Only the fields you pass change.

Set up in three steps

  1. 1

    Pick the app

    Create a free PipMCP account and choose ScalePad from the app list.

  2. 2

    Paste your key

    Paste a ScalePad API key. Sign in to ScalePad as an active user with the Administrator permission and open your personal API keys page (API tab). Click New API key, give it a name and expiry, click Generate and copy the key.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in ScalePad?

The AI can read clients, contacts, service contracts, hardware assets, service tickets, sales opportunities, roadmap initiatives, meetings, notes and Lifecycle Manager action items. It can create action items, notes, initiatives and meetings, update initiatives and action items, and mark action items complete.

Does the AI see my ScalePad API key?

No. Your ScalePad credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with lookups only. Tools that write to ScalePad, such as creating a meeting or marking an action item complete, can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own ScalePad account.

Who can create a ScalePad API key?

In ScalePad, an active user with the Administrator permission creates API keys on their personal API keys page. You give the key a name and an expiry when you generate it, then paste it into PipMCP.

Let your AI work in ScalePad today.

Start free. Your key stays encrypted, and you decide what the AI may do.

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PipMCP is not affiliated with ScalePad. Product names are trademarks of their owners.