Integration · Shipping

Connect Claude & ChatGPT to RouteLogic

Ask your AI to create a delivery or pickup task in RouteLogic, find a customer's task or tell you what is planned on a route. It can read schedules, visits and proof of delivery, book customer appointments, add products to tasks and send schedule notifications to customers. Planning questions get answered without clicking through the planner.

Connect RouteLogic free

Free plan, no credit card. Takes about a minute.

Try asking

“Create a delivery task for order 5812 on Friday for Jan de Vries, Kerkstraat 12, Utrecht, between 9 and 12.”
The AI searches for the order number first to avoid a duplicate, then creates the delivery task with customer, address, time window and date.
“Add 2 pallets of tiles and 1 box of grout to that task.”
It adds both products to the task with description and quantity.
“Which routes are planned for next week?”
It lists the schedules in that date range, so you can open one and see its visits.

What your AI can do

Tasks and products

Search delivery and pickup tasks by customer, address, date, type or status, create and update tasks, and add or change the products on them.

Schedules and visits

List planned schedules in a date range, read a schedule with its visits, and check the status and timing of each stop.

Proof and appointments

Read proof of delivery with signature, photos and notes, download the files, and book customer appointments for delivery or pickup.

“Was the delivery to Jansen Bouw signed for?”
It finds the task and its visit, reads the proof of delivery and fetches the signature or photo.
“Move the pickup at Bakkerij Smit to next Tuesday afternoon.”
It finds the task and updates its date and time window.
“Send the customers on tomorrow's route their notifications.”
It finds the schedule and sends notifications to the customers on it. These are real messages to your customers.

15 tools for RouteLogic

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_task_productsChanges dataAdd one or more products to a task by `task_uuid`; pass `data` as a list of products, each with `description` and optional quantity, unit (pieces or weight) and identifier.
create_appointmentChanges dataBook a customer appointment with `appointment_date`, `address`, `customer`, `external_identifier` and optional time window, type (delivery or pickup) and note.
create_taskChanges dataCreate a delivery or pickup task with `delivery_date`, `external_identifier` (e.g. order number), customer (name, email, phone), address, time window and driver note. Search first to avoid duplicates.
delete_taskDeletesPermanently delete a task by `task_uuid`; set `force_remove_from_schedules` to also remove it from planned schedules. This cannot be undone.
get_fileDownload a file such as a proof-of-delivery photo or signature by its `document_key` (taken from the proof of delivery).
get_scheduleGet one schedule (route) by `schedule_uuid`, including its visits.
get_taskGet one task by `task_uuid`, including customer, address, time window, status and notes.
get_visitGet one planned visit (a stop on a schedule) by `schedule_visit_uuid`, including status and timing.
get_visit_proof_of_deliveryGet the proof of delivery (signature, photos, notes) for a visit by `schedule_visit_uuid`.
list_task_productsList the products attached to a task by `task_uuid`.
search_schedulesList planned schedules (routes) in a date range with `filters_from_date` and `filters_to_date`. Use this to find a schedule's uuid.
search_tasksSearch delivery and pickup tasks by free text (`filters_search`: customer name, city, street, postal code, etc.), date range (`filters_from_date`, `filters_to_date`), `filters_types` or `filters_statuses`. Use this to find a task's uuid before other actions.
send_schedule_notificationsVisible to othersSend notifications to the customers on a schedule by `schedule_uuid`, choosing channels in `types`. This sends real messages to customers.
update_taskChanges dataUpdate a task by `task_uuid` (its `external_identifier` must also be passed): change date, time window, address, customer, note or other fields.
update_task_productChanges dataUpdate a product on a task by `task_uuid` and `product_uuid`: description, quantity, unit or identifier.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose RouteLogic from the app list.
2
Paste your key
Paste your RouteLogic API token. In RouteLogic (app.routelogic.io), click your name, open Synchronisation and copy your API token.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in RouteLogic?

The AI can search and read tasks, the products on a task, schedules, visits and proof of delivery, and download proof files such as photos and signatures. It can create and update tasks, add and update products on a task, book customer appointments, send schedule notifications to customers and delete tasks.

Does the AI see my RouteLogic API token?

No. Your RouteLogic API token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Deleting a task is permanent and sending schedule notifications reaches your customers, and both can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own RouteLogic account.

How does the AI find the right task or route?

RouteLogic identifies tasks, schedules and visits by an internal ID. The AI first searches tasks by customer name, street, city, postal code or date, or lists schedules in a date range, and then uses the ID it found for the next step. Before creating a task it can search for your order number to avoid duplicates.