Integration · Field service

Connect Claude & ChatGPT to Record360

Ask your AI which inspections were done on a unit, what damage was noted at the last check-in, or for a link to an inspection report you can send a customer. It reads your Record360 units, inspections, forms, tasks, workflows, locations and users, and can add and update units. Answers come from the inspections your team already records.

Connect Record360 free

Free plan, no credit card. Takes about a minute.

Try asking

“Show me the inspections on unit EX-2041.”
The AI finds the unit by its reference number and lists the inspections done on it.
“What damage was noted at the last check-in of EX-2041?”
It opens the latest check-in with its form answers, photos and damage notes.
“Give me a link to that inspection report so I can send it to the customer.”
It gets a shareable link to the inspection report.

What your AI can do

Units

List and look up units by ID, reference number or serial number, add new units, and update VIN, make, model, year, hours and odometer.

Inspections

List inspections by type, department and date, read form answers, photos and damage notes, and get a shareable link to a report.

Tasks and setup

List, read and delete tasks, and see your inspection forms, workflows, locations, user groups and users.

“List all check-outs from last week.”
It lists inspections filtered by type and created date.
“Add a new unit: reference 7719, Caterpillar 320, year 2021, 1,250 hours.”
It creates the unit with reference number, make, model, year and hours.
“Which open tasks were due before today?”
It lists tasks filtered by status and due date.

19 tools for Record360

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_unitChanges dataAdd a new unit with a required `reference_number` plus optional VIN, serial number, make, model, year, hours and odometer.
delete_taskDeletesPermanently delete a task by `task_id`.
get_formGet one inspection form (checklist template) by `form_id`.
get_inspectionGet one inspection by `inspection_id`, including its form answers, photos and damage notes.
get_inspection_share_linkGet a shareable link to an inspection report by `inspection_id`, e.g. to send to a customer.
get_taskGet one task by `task_id`.
get_unitGet one unit by `unit_id` with make, model, year, VIN, hours and odometer.
get_unit_by_referenceGet one unit by its `reference_number` (your own asset/stock number).
list_inspectionsList inspections (check-outs, check-ins and other walkarounds), filtered by `type`, `department_name` and created date range.
list_locationsList your company's locations (branches/yards).
list_tasksList tasks, filtered by `status` and due, created, updated or completed date ranges.
list_unit_inspectionsList the inspections done on one unit by `unit_id`, with optional type and date filters.
list_unit_inspections_by_referenceList the inspections done on one unit found by its `reference_number`.
list_unitsList equipment units (assets), optionally filtered by `reference_number` or `serial_number`, with paging.
list_user_groupsList user groups (departments/teams).
list_usersList the users in your Record360 account.
list_workflowsList inspection workflows, optionally for a `location_id` or `department_name`.
update_unitChanges dataUpdate a unit's details by `unit_id` (VIN, make, model, year, hours, odometer, serial or reference number). Only the fields you pass change.
update_unit_by_referenceChanges dataUpdate a unit's details, finding it by its `reference_number`. Only the fields you pass change.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Record360 from the app list.
2
Paste your key
Paste your Key ID and Secret key. Sign in to the Record360 Dashboard as a manager or above, select Integrations in the main menu, open the Custom Integrations card (click Manage the first time) and create an API key. The secret key is shown only once, so copy it right away.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Record360?

It can read units, inspections with form answers, photos and damage notes, inspection forms, tasks, workflows, locations, user groups and users, and get shareable links to inspection reports. It can add units, update units and delete tasks.

Does the AI see my Record360 API keys?

No. Your Record360 API keys are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Deleting a task is permanent and can require your approval before it runs, and so can adding or updating units. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Record360 account.

Can the AI find a unit by our own stock number?

Yes. Units can be looked up, listed and updated by their reference number, which is your own asset or stock number. The AI can also find units by Record360's unit ID or by serial number, and list the inspections done on a unit by its reference number.