Integration · Communication
Connect Claude & ChatGPT to Placetel
Ask your AI which calls you missed today, who called from a number, or how the call center queues looked on a given day. It reads calls, call detail records, recordings, faxes, numbers, users and call groups in Placetel. It can also manage address book contacts, start a click-to-call and send an SMS or fax, with your approval if you want it.
Free plan, no credit card. Takes about a minute.
Try asking
“Which calls did we miss today?”
The AI lists today's calls filtered to missed, with the numbers and times.
“Who is +49 30 1234567 in our address book?”
It searches the address book by phone number and shows the matching contact.
“Call +49 89 7654321 from Anna's extension.”
It finds Anna's SIP user and starts a click-to-call that rings her phone first, then connects the number.
What your AI can do
Calls and recordings
List calls by day and type, read call detail records, and find and open call recordings and faxes.
Contacts and actions
Search, create, update and delete address book contacts, start click-to-calls, and send SMS and faxes.
Setup and call center
Read numbers, SIP users, web users, call groups, call center queues, agents and calls.
“Text the customer that the technician arrives at 10.”
It sends the SMS to the number you give. This sends a real text message and may incur costs.
“How did the call center queues do yesterday?”
It lists the queues and yesterday's call center calls, and can show which agents are active.
“Which recordings do we have from calls to +49 40 555000 today?”
It lists call recordings filtered by date and number, and can open one.
27 tools for Placetel
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
create_contactChanges dataCreate an address book contact with name, company, phone and mobile numbers, emails, address and tags. Set `blocked` to block calls from this contact.delete_contactDeletesPermanently delete a contact from the address book by `contact_id`.get_accountGet the connected Placetel account's own details. Use to confirm which account you are working in.get_callGet one call by `call_id`, with its numbers, duration and status.get_contactGet one contact by `contact_id`.get_faxGet one fax by `fax_id`, including its delivery status.get_groupGet one call group by `group_id`, including its members.get_numberGet one phone number by `number_id`, with its settings.get_recordingGet one call recording by `recording_id`.get_sip_userGet one SIP user (phone extension) by `user_id`.get_userGet one web user by `user_id`.list_call_center_agentsList call center agents and their status.list_call_center_callsList call center calls for one `date`, optionally limited to `queue_ids`.list_call_center_queuesList call center queues.list_call_detail_recordsList call detail records (CDRs) for one `date`, e.g. to review call volume and durations for that day.list_callsList calls for one day (`filter_date`, YYYY-MM-DD, defaults to today), filtered by `filter_type` (voicemail, missed, blocked, accepted), `filter_from_number` or `filter_to_number`.list_faxesList sent and received faxes, filtered by `filter_type`, `filter_from_number` or `filter_to_number`.list_groupsList call groups (ring groups), filtered by name, type or description.list_numbersList the account's phone numbers, filtered by name, number, prefix, site or activation state.list_recordingsList call recordings, filtered by `filter_date`, `filter_from`, `filter_to` or direction.list_sip_usersList SIP users (phone extensions), filtered by name, username or number (`filter_did`). Use to find a sipuid for start_call.list_usersList the web users (logins) of the Placetel account, filtered by name, email or login.search_contactsSearch the Placetel address book by name, company, email or phone (`search_number` matches any number). Use to find a contact ID.send_faxChanges dataSend a fax: `file` is the document, sent from `from_number` to `to_number`; the status report goes to `email`. This sends a real fax.send_smsVisible to othersSend an SMS with `message` to the `recipient` phone number. This sends a real text message and may incur costs.start_callChanges dataStart a click-to-call: rings the SIP user given by `sipuid` first, then connects them to the `target` number. This places a real phone call.update_contactChanges dataUpdate a contact by `contact_id`. Only the fields you pass change.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Placetel from the app list.
- 2
Paste your key
Paste your Placetel API key. In the Placetel web portal open Integrationen and choose Web API to create or copy the key. An existing API v1 key also works.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Placetel?
The AI can read calls, call detail records, recordings, faxes, contacts, phone numbers, SIP users, web users, call groups and call center queues, agents and calls. It can create, update and delete contacts, start a click-to-call, send an SMS and send a fax.
Does the AI see my Placetel API key?
No. Your Placetel API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start read-only. Starting a call, sending an SMS or fax and deleting a contact all have real effects, and they can require your approval before they run. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Placetel account. Any cost for SMS, calls or faxes is between you and Placetel.
How does a click-to-call work?
The AI starts the call from one of your SIP users (phone extensions). Placetel rings that extension first, and when it is answered, connects it to the target number. The AI can list SIP users to find the right extension.
Let your AI work in Placetel today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect Placetel freePipMCP is not affiliated with Placetel. Product names are trademarks of their owners.






