Integration · Communication

Connect Claude & ChatGPT to Phone.com

Ask your AI who called yesterday, which voicemails are still new, or to text a customer from your business number. It can read call logs, call reports, SMS, voicemails and faxes, look up extensions, numbers, users and call queues, and manage address book contacts. It can also send SMS, place calls and block numbers, with your approval if you want it.

Connect Phone.com free

Free plan, no credit card. Takes about a minute.

Try asking

“Which calls did we miss yesterday?”
The AI lists inbound call logs for yesterday's time range and shows caller, number called and result.
“Text +1 555 0100 that their order is ready for pickup.”
It sends an SMS from one of your Phone.com numbers. This sends a real message and may incur charges.
“Do I have any new voicemails?”
It lists voicemails that are still marked new, with caller, extension and duration.

What your AI can do

Calls and voicemail

Read call logs, call reports and voicemails, mark voicemails as heard, and place a call that rings you first and then connects the other party.

SMS and fax

List and read SMS and MMS messages, send an SMS from your own numbers, mark messages read, and read sent and received faxes.

Contacts and account

Manage address book contacts per extension and look up extensions, phone numbers, users, call queues and blocked numbers.

“How many calls did each extension handle last week?”
It reads the call reports grouped by extension for last week's dates.
“Add Anna Berg from Nordic Foods to my address book.”
It finds your extension and creates the contact with name, company, phone number and email.
“Block calls from 555 0199.”
It adds the number to your blocked numbers so matching calls are blocked.

27 tools for Phone.com

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

block_numberChanges dataBlock calls matching a number `pattern` (with optional type, pattern_type and notes).
create_contactChanges dataAdd an address book contact to an extension (`extension_id`) with name, phone numbers, emails, company, title and notes.
delete_voicemailDeletesPermanently delete one voicemail by `voicemail_id`. This cannot be undone.
get_accountGet your Phone.com account's details, including contact information and enabled features.
get_call_logGet one call log entry by `call_log_id`, including duration, parties and result.
get_call_reportsGet call volume reports grouped by `group_by` (for example by day or extension), filterable by number, direction, extension and date.
get_contactGet one address book contact by `extension_id` and `contact_id`.
get_faxGet one fax by `fax_id` with its details.
get_phone_numberGet one phone number by `phone_number_id`, including routing, caller ID and call recording settings.
get_smsGet one SMS/MMS message by `message_id`.
get_voicemailGet one voicemail by `voicemail_id`, including caller, extension and duration.
list_accountsList the Phone.com accounts you can access, with their IDs, names and contact details.
list_blocked_numbersList blocked numbers and patterns on your account.
list_call_logsList call logs, filterable by caller, your number, direction (in or out), extension and time (UNIX timestamp with gt, gte, lt or lte). Newest or oldest first.
list_call_queuesList call queues on your account with their names and settings.
list_contactsList address book contacts for an extension (`extension_id`), filterable by name, phone or group.
list_extensionsList the extensions on your account, filterable by name or extension number. Extension IDs are needed for contacts and calls.
list_faxesList sent and received faxes, filterable by to, from, extension, new state and date.
list_phone_numbersList the phone numbers on your account with their names, routing and SMS settings, filterable by number or name.
list_smsList SMS/MMS messages, filterable by to, from, read state, direction and date.
list_usersList the users on your account with their names, emails and roles.
list_voicemailsList voicemails, filterable by caller, extension, new/heard state and date.
mark_sms_readChanges dataMark an SMS message as read or unread by `message_id` with `read`.
mark_voicemail_heardChanges dataMark a voicemail as new or heard by `voicemail_id` with `is_new`.
place_callChanges dataStart a call that first rings the caller (`caller_extension` or `caller_phone_number`) and then connects to the callee (`callee_phone_number` or `callee_extension`). This places a real phone call.
send_smsChanges dataSend an SMS from one of your Phone.com numbers (`from`) to one or more numbers (`to`) with `text`. This sends a real message and may incur charges.
update_contactChanges dataUpdate an address book contact by `extension_id` and `contact_id`. Only the fields you pass change.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Phone.com from the app list.
2
Paste your key
Paste a Phone.com access token and, optionally, your account ID (voip_id). Open Phone.com's API Client tool (https://api-client.cit-phone.com), choose "Create permanent token" before signing in with your Phone.com login, and copy the non-expiring token. If you get stuck, email [email protected] with your Express Service Code.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Phone.com?

The AI can read call logs, call reports, SMS, voicemails, faxes, contacts, extensions, phone numbers, users, call queues, blocked numbers and your account details. It can send SMS, place calls, create and update contacts, block numbers, mark messages and voicemails, and delete a voicemail if you switch that tool on.

Does the AI see my Phone.com access token?

No. Your Phone.com access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Sending an SMS or placing a call reaches real people, and deleting a voicemail is permanent. These actions can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Phone.com account. Messages sent through Phone.com may incur charges on your Phone.com account.

Do I need to enter my account ID?

No, the field is optional. Most Phone.com API calls use your numeric account ID (voip_id). If you are unsure what it is, leave it empty and ask the AI to list the accounts you can access first.