Integration · Communication

Connect Claude & ChatGPT to NUACOM

Ask your AI who called from a number last week, how long each extension spent on the phone, or to note what a call was about in NUACOM. It can search call history and recordings, add notes and tags to calls, look up and update phonebook contacts and companies, and read extensions, numbers, queues and opening hours. It can also send an SMS if you switch that tool on.

Connect NUACOM free

Free plan, no credit card. Takes about a minute.

Try asking

“Show me all calls from +353 1 234 5678 this week.”
The AI searches the call logs for that number and date range and lists each call.
“Add a note to that call: customer wants a quote by Friday.”
It adds the note to the call so your team sees it in NUACOM.
“Tag yesterday's missed sales calls as Follow up.”
It looks up your call tags, finds the calls and applies the tag to each one.

What your AI can do

Call history

Search call logs by number, extension, queue or date, read call details and recordings, and add notes and tags to calls.

Phonebook

Search, create and update contacts and companies, and see contact groups.

Phone system and reports

List extensions, numbers, queues and opening hours, report call time per extension and queue inbound stats, and send SMS.

“How much time did each extension spend on calls last month?”
It runs the extension call duration report for that period.
“How did the support queue do on inbound calls today?”
It finds the queue and reports its inbound call statistics for today.
“Add Anna Byrne from Byrne Logistics to the phonebook with her mobile.”
It checks the phonebook for duplicates, then creates the contact linked to the company.

25 tools for NUACOM

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_call_notesChanges dataAdd notes to one or more calls: pass `items`, each with call_id and call_note.
create_companyChanges dataCreate a company in the phonebook with name, phone, email, address, country and notes.
create_contactsChanges dataCreate phonebook contacts: pass `items`, each with first/last name, mobile, landline, email, address fields, organization ID and group IDs.
get_accountGet the connected NUACOM account's details.
get_call_logGet one call's details by `call_log_id`.
get_call_noteGet the notes left on a call by `call_id`.
get_call_tags_for_callGet the tags applied to a call by `call_id`.
get_contactGet one phonebook contact by `contact_id`.
get_current_userGet the logged-in NUACOM user's details, such as name and extension.
list_call_recordingsList the recordings of a call by `call_id`.
list_call_tagsList the call tags defined in the account and their IDs.
list_companiesList the companies (organizations) in the phonebook and their IDs.
list_contact_groupsList phonebook contact groups and their IDs.
list_extensionsList the phone system's extensions (users and devices).
list_numbersList the account's phone numbers and where they route.
list_opening_hoursShow the configured business opening hours.
list_queuesList call queues and their IDs.
report_extension_call_durationChanges dataReport total call time per extension between time_from and time_to, optionally for specific extensions (comma separated).
report_queue_inbound_statsChanges dataReport inbound call statistics for a queue between time_from and time_to, optionally grouped with group_by.
search_call_logsSearch call history by number, incoming/outgoing number, extension, queue or date range (from_date/to_date), with page and limit.
search_contactsSearch the NUACOM phonebook with `q` (name, number or email), optionally filtered by owner or last-updated date.
send_smsVisible to othersSend an SMS: `to` is a list of recipients (number in international format plus your reference), `from` is a sender number or name (up to 11 characters), `message` is the text; set send_at to schedule. Sends real messages and may be billed.
tag_callsChanges dataApply tags to calls: pass `items`, each with call_id and tag_id (see list_call_tags).
update_companyChanges dataUpdate a company's name, phone, email, address or notes by `company_id`.
update_contactChanges dataUpdate a phonebook contact's name, numbers, email, address, comment, organization or groups by `contact_id`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose NUACOM from the app list.
2
Paste your key
Enter the login email and password of a NUACOM user, ideally a dedicated admin user for integrations. PipMCP logs in for a session token and renews it automatically.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in NUACOM?

It can search and read call logs, recordings, call notes and tags, phonebook contacts, companies and groups, extensions, numbers, queues, opening hours and account details. It can add notes and tags to calls, create and update contacts and companies, run call duration and queue reports, and send SMS.

Does the AI see my NUACOM credentials?

No. Your NUACOM credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with call lookups only. Sending an SMS reaches real people and may be billed, so it can require your approval before it runs. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own NUACOM account.

Why does NUACOM need a login email and password?

NUACOM's API uses a session token that you get by logging in with a user's email and password. PipMCP does that login for you and renews the token when it expires. A dedicated admin user for integrations keeps this separate from your own login.