Integration · E-commerce

Connect Claude & ChatGPT to Loop Subscriptions

Ask your AI what a subscriber has coming up, what changed on a subscription, or to skip a customer's next order. It can find customers by email, read subscriptions with their lines, billing dates and discounts, and list past and upcoming orders and the activity log. It can also pause, resume, reschedule, swap or add products, change the address and apply discounts in Loop.

Connect Loop Subscriptions free

Free plan, no credit card. Takes about a minute.

Try asking

“What subscriptions does [email protected] have?”
The AI lists the customer's subscriptions, looked up by her email address.
“Skip Jane's next order.”
It skips the next scheduled order on her subscription. She is not charged for it.
“Move the next order on subscription 58213 to 1 November.”
It changes the next billing date, and can shift the later orders along with it.

What your AI can do

Subscriptions

Read, pause, resume, cancel and reactivate subscriptions, and change the shipping address and internal note.

Orders and schedule

List subscription orders, a subscription's past and upcoming orders, skip the next order and move the next billing date.

Products and discounts

Search subscription products, add, swap or remove lines, and apply a Shopify discount code or a manual discount.

“Swap the medium roast in this subscription for the dark roast.”
It searches your subscription products for the variant and swaps the line.
“Which subscriptions bill in the next seven days?”
It lists subscriptions with a next billing date in that range.
“Why was this subscription paused?”
It reads the subscription's activity log with changes, skips, pauses and cancellations.

22 tools for Loop Subscriptions

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_subscription_productChanges dataAdd a product to a subscription: `subscription_id`, `variant_shopify_id` and `quantity`. It is billed on every future order.
apply_subscription_discountChanges dataApply a Shopify `discount_code` or a manual discount to a subscription by `subscription_id`.
cancel_subscriptionDeletesCancel a subscription by `subscription_id`, with an optional `comment` and `notify_customer` flag. Future orders stop; reactivating needs reactivate_subscription.
get_customerGet one customer by `customer_shopify_id`.
get_subscriptionGet one subscription by `subscription_id` with its lines, billing and delivery policy, next billing date, address and discounts.
list_customer_subscriptionsList all subscriptions of one customer by `customer_identifier` (the customer's Shopify ID or email).
list_ordersList subscription orders, optionally filtered by updated date range (epoch seconds), with paging.
list_subscription_activityList the activity log (changes, skips, pauses, cancellations) of a subscription by `subscription_id`.
list_subscription_order_historyList the past orders of a subscription by `subscription_id`.
list_subscriptionsList subscriptions, filtered by `status`, next billing date range or updated date range (epoch seconds), with `page_no` and `limit`.
list_upcoming_ordersList the upcoming scheduled orders of a subscription by `subscription_id`.
pause_subscriptionChanges dataPause a subscription by `subscription_id`, optionally for a set `pause_duration` (interval type and count).
reactivate_subscriptionChanges dataReactivate a cancelled subscription by `subscription_id`; billing restarts on the next billing date.
remove_subscription_productDeletesRemove a product line (`line_id`) from a subscription (`subscription_id`).
reschedule_next_orderChanges dataMove a subscription's next billing date to `new_billing_date_epoch` (epoch seconds), optionally shifting later orders too.
resume_subscriptionChanges dataResume a paused subscription by `subscription_id`.
search_customersFind customers by `email`, or list them by updated date range with paging. Use it to get a customer's Shopify ID.
search_productsSearch the store's subscription products by `search` text, with paging. Use it to find variant IDs for adding or swapping lines.
skip_next_orderChanges dataSkip the next scheduled order of a subscription by `subscription_id`; the customer is not charged for it.
swap_subscription_productVisible to othersSwap a subscription line (`line_id`) to another `variant_shopify_id` with a `quantity` and `pricing_type`.
update_subscription_addressVisible to othersChange a subscription's shipping address: `subscription_id`, `address1`, `city`, `last_name`, `country_code` and optional zip, province, phone and company.
update_subscription_noteVisible to othersSet the internal `note` on a subscription by `subscription_id`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Loop Subscriptions from the app list.
2
Paste your key
Paste a Loop Admin API token. In the Loop app open Settings (bottom left) > Admin > API tokens and webhooks and click Generate New Token. Give it a name and choose its scopes, then click Show Token and copy it. Choose only the scopes you want the AI to have.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Loop Subscriptions?

It can search customers and subscription products, read subscriptions with their lines, billing, address and discounts, and list orders, upcoming orders, order history and the activity log. It can pause, resume, cancel and reactivate subscriptions, skip or reschedule the next order, add, swap or remove products, apply discounts and change the address or note.

Does the AI see my Loop Subscriptions API token?

No. Your Loop Subscriptions credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Cancelling a subscription and removing a product line can require your approval before they run, and so can changes that affect what a customer is billed. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Loop Subscriptions account.

What happens when the AI cancels a subscription?

Future orders stop. The AI can add a comment and choose whether the customer is notified. To start the subscription again, it can reactivate it, and billing restarts on the next billing date. Cancelling can require your approval.