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Integration · Communication

Connect Claude & ChatGPT to KrispCall

Ask your AI when you last spoke with a customer, which texts came in on a number today, or to add a new contact in KrispCall. It can search calls and SMS messages between your numbers and a phone number, list SMS on a number, and read, create, update and delete contacts. It can also read your numbers, members and workspace details.

Connect KrispCall free

Free plan, no credit card. Takes about a minute.

Try asking

  • “When did we last call +4512345678 from our sales line?”

    The AI searches calls between your KrispCall number and that phone number and shows direction, duration and status.

  • “Which texts came in on our support number today?”

    It lists SMS messages on the number, filtered to incoming and today's date.

  • “Show me the SMS thread with +4598765432 this month.”

    It lists the messages between your number and that phone number within the date range.

What your AI can do

Calls and SMS

Search calls and SMS messages between your numbers and a phone number, list SMS on a number by direction, status or date, and read single calls and messages.

Contacts

List, read, create and update contacts with name, number, email, company, address, country and tags, and delete contacts.

Numbers and team

Read your KrispCall numbers, workspace members and workspace details.

  • “Add Mette Holm from Nordic Foods as a contact, number +4522334455.”

    It creates the contact with number, name and company.

  • “Tag Mette Holm as a VIP and add her email.”

    It finds the contact and updates the tags and email.

  • “Who is in our KrispCall workspace, and which numbers do we have?”

    It lists the workspace members and the phone numbers in the workspace.

15 tools for KrispCall

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • create_contactChanges dataCreate a contact. `contact` (the phone number) is required; optionally pass name, email, company, address, country and tags.
  • delete_contactDeletesPermanently delete a contact by `contact_id`. This cannot be undone.
  • get_callGet one call by `call_id`, with its direction, duration and status.
  • get_contactGet one contact by `contact_id`.
  • get_memberGet one workspace member by `user_id`.
  • get_numberGet details of one of your KrispCall numbers by `number_number`, with an optional `country_code` (default US).
  • get_smsGet one SMS message by `sms_id`.
  • get_workspaceGet the connected KrispCall workspace's details.
  • list_contactsList contacts in the workspace. Paginated with `page` and `limit`.
  • list_membersList the members of the KrispCall workspace.
  • list_number_smsList SMS messages on one of your KrispCall numbers (`kc_number`), filtered by `direction`, `conversation_status` or date range.
  • list_numbersList the phone numbers in your KrispCall workspace.
  • search_callsList calls between one of your KrispCall numbers (`kc_number`) and another phone `number`, optionally within `from_date`/`to_date`.
  • search_smsList SMS messages between one of your KrispCall numbers (`kc_number`) and another phone `number`, optionally within `from_date`/`to_date`.
  • update_contactChanges dataUpdate a contact by `contact_id`: name, number, email, company, address, country or tags.

Set up in three steps

  1. 1

    Pick the app

    Create a free PipMCP account and choose KrispCall from the app list.

  2. 2

    Paste your key

    Paste the Client ID and Client secret of a KrispCall API client. In KrispCall go to Settings → Public API, enter a display name, a redirect URI (https://pipmcp.com/oauth/callback works) and the eligibility, then click Create. Copy the Client ID and Client Secret that are generated.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in KrispCall?

The AI can search calls and SMS messages between your numbers and a phone number, list SMS on one of your numbers and read single calls and messages. It can list, read, create, update and delete contacts, and read your numbers, workspace members and workspace details.

Does the AI see my KrispCall credentials?

No. Your KrispCall client ID and secret are encrypted at rest and never shown to the AI. After you save them, them are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with lookups only. Deleting a contact is permanent and cannot be undone, so it can require your approval before it runs. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

KrispCall connects with OAuth, and OAuth connections need the PipMCP Pro plan or above. PipMCP also has a free plan with no credit card, but it does not include this connection. Paid plans bill per completed task. You also need your own KrispCall account.

Can the AI make calls or send texts?

No. The KrispCall tools read your call and SMS history and manage contacts. The AI cannot place calls or send SMS messages.

Related integrations

Let your AI work in KrispCall today.

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PipMCP is not affiliated with KrispCall. Product names are trademarks of their owners.