Integration · Field service

Connect Claude & ChatGPT to ISN

Ask your AI about inspection orders in ISN (Inspection Support Network): what is booked for next week, who the client and agent are on an order, or which time slots are still open. It can read an order's fees, services, notes and change history, search clients, agents, agencies and other contacts, and create or update clients and agents. It can also list and add calendar events for your inspectors and office staff.

Connect ISN (Inspection Support Network) free

Free plan, no credit card. Takes about a minute.

Try asking

“What inspections do we have booked next week?”
The AI lists inspection orders between the dates you give, with property, client and status.
“Who is the buyer's agent on the order for 12 Oak Street?”
It searches orders by property address, opens the order and shows the client, agents, inspector, services and fees.
“Find an open slot for a home inspection in zip 30305 in the next 7 days.”
It looks up available inspection time slots for that zip code and number of days ahead.

What your AI can do

Inspection orders

List and search orders by date, address or report number, and read property, client, agents, inspector, services, fees, notes and history.

Clients, agents and contacts

Search, create and update clients and real estate agents, and look up agencies and other contacts such as attorneys or lenders.

Scheduling and setup

Find open time slots, list and add calendar events, and read users, offices, services and order types.

“Add a new client, Maria Lopez, with her email and phone number.”
It searches clients first to avoid a duplicate, then creates the client with the details you give.
“What changed on order 20417, and are there any notes?”
It reads the order's change history and the notes on the order.
“Block Friday afternoon in Tom's calendar for training.”
It creates a calendar event with start, end, type and title for the user you name.

25 tools for ISN (Inspection Support Network)

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_agentChanges dataCreate a real estate agent with name, email, phones, `agency` and address. Search first to avoid duplicates.
create_calendar_eventChanges dataCreate a calendar event with `start`, `end` and `type`, plus optional `title`, `where`, `description` and `ownerid` (the user it belongs to).
create_clientChanges dataCreate a client with first/last name, email, phone numbers, address and notes. Search first to avoid duplicates.
find_available_slotsFind open inspection time slots, optionally by `zip`, `office`, `services`, `inspector` and `daysahead`.
get_agentGet one real estate agent by `agent_id`.
get_clientGet one client by `customer_id`.
get_contactGet one contact by `contact_id`.
get_current_userGet the ISN user these access keys belong to.
get_orderGet one inspection order by `order_id` (UUID or number): property, client, agents, inspector, services, fees and status. Set `withpropertyphoto` to include the photo.
get_order_historyGet the change history of one order; `history_id` is the order's ID.
get_order_notesGet the notes on one order; `message_id` is the order's ID.
get_userGet one ISN user (inspector or staff) by `user_id`.
list_calendar_eventsList calendar events between `start` and `end` dates; set `noorderevents` to leave out inspection appointments.
list_officesList the company's offices.
list_order_typesList the order types (for example buyer or pre-listing inspection).
list_ordersList inspection orders, filtered by `datetimeafter`/`datetimebefore`, `completed`, `agentuuid` or specific `uuids`. Use `cursor` for the next page.
list_servicesList the inspection services offered, optionally for one `office`.
search_agenciesSearch real estate agencies by name with `q`.
search_agentsSearch real estate agents by name, email or phone with `q`.
search_clientsSearch clients (home buyers/sellers) by name, email or phone with `q`.
search_contactsSearch other contacts (such as attorneys or lenders) with `q`.
search_ordersSearch inspection orders by property `address1`, `reportnumber`, `year` or `datetime`.
search_usersSearch ISN users (inspectors and office staff) with `q`.
update_agentChanges dataUpdate a real estate agent by `agent_id`; only the fields you pass change.
update_clientChanges dataUpdate a client by `customer_id`; only the fields you pass change.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose ISN (Inspection Support Network) from the app list.
2
Paste your key
Enter three things: your ISN API address, an access key and a secret access key. The API address is your ISN domain, then your company key, then /rest, for example https://inspectionsupport.com/yourcompany/rest. In ISN open Settings > My Access Keys and generate an access key. The keys act as your ISN user and can be revoked there at any time.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in ISN?

It can list and search inspection orders and read an order's details, notes and history. It can find open time slots, search clients, agents, agencies, contacts and users, and read calendar events, offices, services and order types. It can create and update clients and agents, and create calendar events, if you switch those tools on.

Does the AI see my ISN credentials?

No. Your ISN credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with lookups only. Creating or changing clients and agents, and adding calendar events, change data your office works with, so those actions can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own ISN account.

What is my ISN API address?

It is the address of your ISN company followed by /rest. Most companies use https://inspectionsupport.com/ followed by their company key, for example https://inspectionsupport.com/yourcompany/rest. If your company uses its own ISN domain, use that domain instead of inspectionsupport.com.