Integration · Communication

Connect Claude & ChatGPT to Gupshup

Ask your AI to send a WhatsApp reply or an approved template message through your Gupshup app. It can list your message templates with their approval status, read your WhatsApp business profile and About text, and update them.

Connect Gupshup free

Free plan, no credit card. Takes about a minute.

Try asking

“Which of our WhatsApp templates are approved?”
The AI lists your templates filtered by status, with category and language.
“Send the order shipped template to 4520123456 with the name Anna.”
It sends the approved template with your parameters from your sender number. This sends a real message.
“Reply to this customer on WhatsApp: Thanks, we will call you tomorrow.”
It sends a text session message. This only works within 24 hours of the customer's last message.

What your AI can do

WhatsApp messages

Send session messages within the 24-hour window and approved template messages from your own sender number.

Templates

List templates by status, category, type or language, and read a template's text and approval status.

Business profile

Read and update your WhatsApp business profile and About text, and read your business details.

“Show me the text of our appointment reminder template.”
It reads the template with its text and approval status.
“Update the address on our WhatsApp business profile.”
It changes only the address on the profile and leaves the other fields as they are.
“Change our About text to: Open weekdays 9 to 17.”
It updates the About text shown on your WhatsApp business profile.

9 tools for Gupshup

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

get_business_detailsGet the WhatsApp business details of your Gupshup app.
get_business_profileGet your WhatsApp business profile (description, address, email, websites, vertical).
get_profile_aboutGet the About text shown on your WhatsApp business profile.
get_templateGet one message template by `template_id`, with its text and approval status.
list_templatesList your WhatsApp message templates, filtered by status, category, type or language, with paging.
send_whatsapp_messageVisible to othersSend a WhatsApp session message from your sender number (`source`) and app name (`src_name`) to `destination` (numbers with country code). `message` is JSON, e.g. {"type":"text","text":"Hello"}. Only works within 24 hours of the customer's last message; this sends a real message.
send_whatsapp_templateChanges dataSend an approved WhatsApp template message from `source` to `destination`. `template` is JSON with the template id and params, e.g. {"id":"...","params":["Anna"]}. This sends a real message.
update_business_profileVisible to othersUpdate your WhatsApp business profile: description, address, email, websites or vertical. Only the fields you pass change.
update_profile_aboutVisible to othersChange the About text on your WhatsApp business profile.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Gupshup from the app list.
2
Paste your key
Paste the App API key and App ID of your Gupshup WhatsApp app. In the Gupshup console, open the app and go to its Settings tab to copy both. To send messages, the AI also needs your WhatsApp sender number and app name.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Gupshup?

The AI can send WhatsApp session messages and approved template messages, list and read your templates, read your business details, and read and update your WhatsApp business profile and About text.

Does the AI see my Gupshup credentials?

No. Your Gupshup credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Sending a message reaches real customers, and profile changes are visible to them. Both can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Gupshup account.

Why can some messages only be sent within 24 hours?

WhatsApp only allows free-form session messages within 24 hours of the customer's last message. Outside that window, the AI has to use one of your approved templates instead.