Integration · E-commerce

Connect Claude & ChatGPT to Flipdish

Ask your AI which orders are waiting, to mark a dish as sold out, or what a store sold yesterday in Flipdish. It can accept, reject, dispatch and refund orders, update menus and stores, set temporary opening hours, and create vouchers. It also reads customers, receipts, teammates and end-of-day reports.

Connect Flipdish free

Free plan, no credit card. Takes about a minute.

Try asking

“Which orders are ready to process right now?”
The AI lists orders in the ReadyToProcess state, with items, customer and totals.
“Accept order 58213 with 35 minutes to delivery.”
It accepts the order with that estimate, and the customer is notified.
“Mark the lamb burger as sold out.”
It finds the item in the menu and sets it to unavailable, without changing anything else.

What your AI can do

Orders

List and search orders, read details and receipts, and accept, reject, dispatch or refund an order.

Menus and stores

Read menus, update sections and items, mark items sold out, update stores and set temporary opening hours.

Customers and vouchers

Find customers by phone, update their order settings, and list, look up and create vouchers.

“What did the city centre store sell yesterday?”
It gets the end-of-day sales report for that store and date.
“Close the harbour store for delivery tomorrow from 12 to 15.”
It creates a temporary opening-hour override that closes delivery for that time window.
“Create a 10 percent voucher, WELCOME10, for all stores until the end of the month.”
It creates a percentage discount voucher with that code, the stores you pick and an expiry date.

29 tools for Flipdish

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

accept_orderVisible to othersAccept an incoming order by `order_id`, optionally with `estimated_minutes_for_delivery`. The customer is notified.
create_opening_hour_overrideChanges dataTemporarily open or close a store: pass `store_id`, `start_time`, `end_time` (ISO 8601), `type` (Open, Closed or ClosedAllowPreOrders) and optional `delivery_type` (Delivery or Pickup).
create_voucherChanges dataCreate a voucher for an `app_id` with a `code`, `voucher_type` (PercentageDiscount, LumpDiscount, AddItem, CreditNote or FreeDelivery), discount details, stores, start and expiry dates and redemption limits.
dispatch_orderChanges dataMark an order as dispatched (out for delivery or ready) by `order_id`.
find_customer_by_phoneFind a customer of an `app_id` by `phone_number`.
get_customerGet one customer by `app_id` and `customer_id`.
get_end_of_day_reportGet the end-of-day sales report for a store by `store_id`, optionally for a given `date`.
get_menuGet a full menu by `menu_id`, with its sections, items, prices and option sets.
get_my_accountGet the Flipdish account this connection is signed in as.
get_orderGet one order by `order_id`, with items, customer, delivery details, totals and state.
get_order_receiptGet the receipt for an order by `order_id`.
get_storeGet one store by `store_id`, with address, contact details, opening settings and delivery/pickup options.
get_voucher_by_codeLook up a voucher by its code (`journal_entry_code`) for an `app_id`.
list_appsList the Flipdish apps (brands) you can manage, filterable by `name_filter`. Use this first to get the `app_id` that most other tools need.
list_menu_itemsList the items in a menu section by `menu_id` and `menu_section_id`.
list_menu_sectionsList the sections (e.g. Starters, Mains) of a menu by `menu_id`.
list_menusList the menus of an `app_id`. Use to find a `menu_id`.
list_opening_hour_overridesList temporary opening-hour overrides (special openings or closures) for a store by `store_id`.
list_ordersList orders, filtered by `state` (e.g. ReadyToProcess, AcceptedByRestaurant, Delivered), date range `from`/`to` and store IDs in `physical_restaurant_id`.
list_storesList the stores of an `app_id`, optionally filtered by `search_query` or sales channel. Use to find a `store_id`.
list_teammatesList the teammates (staff users) with access to an `app_id`.
list_vouchersList vouchers for an `app_id`, filtered by codes, stores, type or status.
refund_orderMoves moneyRefund an order by `order_id` for `refund_amount`, with optional `refund_reason`; `notify_customer` controls whether the customer is told. Moves money back to the customer and cannot be undone.
reject_orderVisible to othersReject an order by `order_id` with a `reject_reason` (e.g. TooBusy, FoodUnavailable, UnableToDeliver). The customer is notified by SMS unless `do_not_notify_customer` is true.
search_ordersSearch order summaries for an `app_id` by `search_query`, `state`, `channels`, date range or store IDs. Use to find an order ID.
update_customerChanges dataUpdate a customer's settings by `app_id` and `customer_id`: `marketing_enabled`, `card_orders_enabled` or `cash_orders_enabled`.
update_menu_itemChanges dataUpdate a menu item by `menu_id`, `menu_section_id` and `menu_section_item_id`, such as name, `price`, description or `is_available` (mark sold out). Only the fields you pass change.
update_menu_sectionChanges dataUpdate a menu section by `menu_id` and `menu_section_id`, such as name, description, `is_available` or whether it is hidden from customers.
update_storeChanges dataUpdate a store by `store_id`, such as name, phone, email, or whether delivery and pickup are enabled or open. Only the fields you pass change.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Flipdish from the app list.
2
Paste your key
Paste the Client ID and Secret Key of an OAuth app you create in Flipdish. In the Flipdish portal click your avatar › Developer tools › OAuth apps and press Add New. Name the app and press Create, then copy the Client ID and use REVEAL SECRET KEY to copy the Secret Key.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Flipdish?

The AI can read apps, stores, menus, orders, receipts, customers, vouchers, teammates, opening-hour overrides and end-of-day reports. It can accept, reject, dispatch and refund orders, update menu sections, menu items, stores and customer settings, set temporary opening hours and create vouchers.

Does the AI see my Flipdish credentials?

No. Your Flipdish Client ID and Secret Key are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Refunding an order moves money back to the customer and cannot be undone, and rejecting or accepting an order notifies the customer. These actions can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

Flipdish connects with OAuth, and OAuth connections need the PipMCP Pro plan or above. PipMCP also has a free plan with no credit card, but it does not include this connection. Paid plans bill per completed task. You also need your own Flipdish account.

Can I use it for more than one brand?

Yes, if your Flipdish account manages several apps (brands). The AI lists the apps it can see and uses the app ID to work with that brand's stores, menus, customers and vouchers.