Integration · Field service
Connect Claude & ChatGPT to Fixably
Ask your AI where a repair stands, what is on an order or which appointment slots are free, and get the answer from Fixably. It can search orders, customers, devices, products and invoices, read an order's lines, notes and tasks, and look up cost estimates. It can also create customers, devices and repair orders, add order lines, change an order's status and book appointments.
Free plan, no credit card. Takes about a minute.
Try asking
“What is the status of the repair on order 20000123?”
The AI reads the repair order with its status, store, customer and device.
“Create a repair order for Maria Jensen's iPhone 13. The screen is cracked.”
It finds or creates the customer and the device, then creates a repair order that links them, with a note describing the issue.
“Add a screen replacement to order 20000123 at 1,200 DKK excluding VAT.”
It searches products for the part and adds an order line with price, VAT percentage and quantity.
What your AI can do
Repair orders
Search and read orders, create new ones, change status, priority or handler, and add or update parts and labour lines.
Customers and devices
Search, create and update customers and devices by name, email, phone, serial number or IMEI.
Appointments, quotes and invoices
Find free slots and book, move or cancel appointments, and read cost estimates, products and invoices.
“Which slots are free for a battery replacement in the next week?”
It looks up the service type, lists the free appointment slots and books the one you pick.
“What did the technician write on order 20000123?”
It lists the order's timeline notes, such as issue, diagnosis and resolution, and the tasks on the order.
“Set order 20000123 to the status we use for ready for pickup.”
It lists the order statuses in use, finds the matching ID and updates the order's status.
30 tools for Fixably
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
add_order_lineChanges dataAdd a line to a repair order by `order_id`: a `product` ID or a free-form `name`, plus `price` (excluding VAT), `vat` percentage, `quantity` and `price_range` (STOCK, EXCHANGE or WARRANTY).create_appointmentChanges dataBook an appointment at `date` (ISO 8601), optionally linked to an `order` ID and an appointment `type` ID. Check free slots first.create_customerChanges dataCreate a customer with first and last name or company, email, phone, addresses, notes and marketing consents. Search first to avoid duplicates.create_deviceChanges dataRegister a new device with `name` plus optional brand, model, serial number, IMEI, colour, capacity and category. Search first to avoid duplicates.create_orderChanges dataCreate a new repair order, linking a `customer` and `device` by ID, with optional store, service type, contact details, reference and timeline `notes` describing the issue.get_cost_estimateGet one cost estimate (repair quote) by `quote_id`, with its categories and options.get_customerGet one customer by `customer_id`, with contact details, addresses, group and notes.get_deviceGet one device by `device_id`, with brand, model, serial number, IMEI and purchase details.get_invoiceGet one invoice by `invoice_id`, with amounts, status and customer.get_orderGet one repair order by `order_id`, with its customer, device, status, store and references.get_productGet one product or part by `product_id`, with code, prices and details.list_appointment_availabilityList free appointment slots for a `service_type` ID, optionally at a `location`, looking up to `max_days_ahead` days (default 14).list_order_linesList the lines (parts, labour, products) on a repair order by `order_id`.list_order_notesList the timeline notes on a repair order by `order_id`, such as issue, diagnosis and resolution notes.list_order_statusesList the order statuses in use, with their IDs. Use these IDs to change an order's status.list_order_tasksList the tasks on a repair order by `order_id`.list_service_typesList service types, with their IDs, for creating orders and finding appointment slots.search_appointmentsSearch appointments with the free-text `q` query. Paged with `page` and `limit`.search_cost_estimatesSearch cost estimates (repair quotes) with the free-text `q` query.search_customersSearch customers with the free-text `q` query (name, email, phone, company). Use this to find a customer's ID before creating an order.search_devicesSearch devices with the free-text `q` query, e.g. serial number, IMEI or model name. Use this to find a device's ID.search_invoicesSearch invoices with the free-text `q` query. Paged with `page` and `limit`.search_ordersSearch repair orders with the free-text `q` query (e.g. order number, customer name, serial number). Paged with `page` and `limit`. Use this to find an order's ID.search_productsSearch products and parts with the free-text `q` query. Use this to find a product ID for an order line.search_usersSearch staff users with the free-text `q` query, e.g. to find a technician's ID.update_appointmentChanges dataUpdate an appointment by `appointment_id`: move the `date`, add a `comment`, or set `status` to Cancelled (with `cancel_reason`) or Visited.update_customerChanges dataUpdate a customer by `customer_id`: name, company, email, phone, addresses, notes or tags. Only the fields you pass change.update_deviceChanges dataUpdate a device by `device_id`: name, brand, model, serial number, IMEI, colour or tags. Only the fields you pass change.update_orderChanges dataUpdate a repair order by `order_id`: change its `status`, queue, store, priority, handler, references or tags. Only the fields you pass change.update_order_lineChanges dataUpdate a line on a repair order by `order_id` and `line_id`: price, VAT, quantity, serial/IMEI or notes. Price fields cannot change once the line is invoiced or dispatched.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Fixably from the app list.
- 2
Paste your key
Paste your Fixably subdomain (the 'acme' in acme.fixably.com) and your API key, which starts with pk_. Log in to Fixably as an admin user, open the top-right menu and go to User Settings → Integrations → API to copy the key.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Fixably?
It can search and read repair orders, customers, devices, products, cost estimates, invoices, appointments and staff users, and read an order's lines, notes and tasks. It can create customers, devices, repair orders and appointments, add and update order lines, and update orders, customers, devices and appointments.
Does the AI see my Fixably credentials?
No. Your Fixably credentials are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start with lookups only. Changes such as a new order status, an edited order line or a cancelled appointment can require your approval before they run. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Fixably account.
Why does PipMCP need my Fixably subdomain?
Each Fixably business has its own address, like acme.fixably.com, and the API runs on that address. PipMCP uses your subdomain to send the AI's requests to your own Fixably account, together with your API key.
Let your AI work in Fixably today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect Fixably freePipMCP is not affiliated with Fixably. Product names are trademarks of their owners.






