Integration · Communication

Connect Claude & ChatGPT to Captivated

Ask your AI to text a customer, look up a recent conversation, or tidy up contacts in Captivated. It can send SMS and RCS messages from your Captivated number, now or scheduled, read conversations and delivery status, and create and update contacts, tags and message templates. Your texting work moves into a chat.

Connect Captivated free

Free plan, no credit card. Takes about a minute.

Try asking

“What did we last talk about with +1 555 0142?”
The AI gets recent conversations between that number and yours and shows the messages.
“Text +1 555 0142 from our main number: your order is ready for pickup.”
It sends the SMS or RCS message from your Captivated number. This is a real message to the recipient.
“Send the appointment reminder template to Laura tomorrow at 9.”
It finds the template and schedules the message with send_at for the time you gave.

What your AI can do

Messages and conversations

Send SMS and RCS messages with text or a template, schedule them, read conversations and check delivery status.

Contacts and tags

List, create, update and delete contacts with phone numbers, email, tags and notes, and create or rename tags.

Templates

List, read, create and update message templates, including attachments.

“Was message 88213 delivered?”
It reads the message and its delivery status.
“Add Tom Reed, +1 555 0199, [email protected], and tag him VIP.”
It creates the contact with name, phone number, email and the VIP tag.
“Save a template called Follow-up with a short thank-you text.”
It creates the message template with that name and text, ready to use in later messages.

17 tools for Captivated

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_contactChanges dataCreate a contact with name, `phone_numbers`, email, company, tags and notes.
create_tagChanges dataCreate a tag with a `name` and optional colour.
create_templateChanges dataCreate a message template with a `name` and `text`, optionally with attachments.
delete_contactDeletesPermanently delete a contact by `contact_id`.
get_contactGet one contact by `contact_id`, with phone numbers, email, tags and notes.
get_messageGet one message by `message_id`, including its delivery status.
get_templateGet one message template by `template_id`.
get_userGet one Captivated user by `user_id`.
list_contactsList contacts, with `page`/`limit` paging and an optional `last_updated` timestamp filter.
list_conversation_messagesList messages in one conversation by `conversation_id`, optionally including internal notes.
list_conversationsGet recent conversations between two phone numbers: `to` (the contact) and `from` (your number); `conversations` sets how many past conversations to include.
list_tagsList contact tags.
list_templatesList saved message templates.
send_messageChanges dataSend a text (SMS/RCS) message `to` a phone number `from` your Captivated number, with `text` or a `template_id`, optional links, attachments and `send_at` for scheduling. This sends a real message to the recipient.
update_contactChanges dataUpdate a contact by `contact_id`; only the fields you pass change.
update_tagChanges dataRename or recolour a tag by `tag_id`.
update_templateChanges dataUpdate a message template's name, text or attachments by `template_id`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Captivated from the app list.
2
Paste your key
Paste your Captivated API access token. Log in to Captivated, click My Profile, then Password and Credentials. Under API Keys click Add an API key, fill in the popup and save, then copy the access token shown. It cannot be viewed again.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Captivated?

The AI can read contacts, conversations, messages, tags, templates and users. It can send SMS and RCS messages, create and update contacts, tags and templates, and delete contacts if you switch that tool on.

Does the AI see my Captivated access token?

No. Your Captivated access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Sending a message reaches a real person and deleting a contact is permanent, so those tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Captivated account.

Can the AI schedule messages instead of sending them right away?

Yes. The send tool takes an optional send_at time, so the AI can schedule a message for later. The message goes out from your Captivated number, with text you write or a saved template.