Integration · Projects & tasks

Connect Claude & ChatGPT to ProdPad

Ask your AI what customers have said about a feature, which ideas are linked to that feedback, or what is on the roadmap for a product. It reads ideas, feedback, roadmaps, initiatives, objectives, products, personas, contacts and companies in ProdPad. It can also log feedback, create and update ideas, change an idea's status and post comments.

Connect ProdPad free

Free plan, no credit card. Takes about a minute.

Try asking

“Log this call note as feedback from Maria at Nordic Foods about CSV export.”
The AI creates the feedback with the text, contact and company, and can link it to a product, persona or idea.
“What feedback do we have on the reporting product that is not linked to an idea yet?”
It lists feedback filtered by product and whether it has ideas.
“Create an idea for bulk editing with a short business case, and link it to the Admins persona.”
It creates the idea with title, description, business case and persona.

What your AI can do

Feedback

Log customer feedback with contact, company, source, products, personas and ideas, and list or update it with filters.

Ideas

Create, update and search ideas, change their workflow status, read linked feedback and comments, and post comments.

Roadmaps and customers

Read roadmaps, initiatives, objectives, products and personas, and search, create and update contacts and companies.

“Move the SSO idea to In progress.”
It lists the workflow statuses to find the right ID, then changes the idea's status.
“What is on the roadmap for the mobile app?”
It lists your roadmaps, then reads the one you pick with its columns and cards.
“Which customers asked for the Salesforce integration?”
It finds the idea and lists the customer feedback linked to it.

30 tools for ProdPad

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

add_commentChanges dataPost a comment on a ProdPad object: comment text, object_type and object_id, optionally as a reply (parent_id).
create_companyChanges dataCreate a company with name, city, country, size, value and tags. Search first to avoid duplicates.
create_contactChanges dataCreate a contact with name, email, phone, company, job role and personas. Search first to avoid duplicates.
create_feedbackChanges dataLog customer feedback: the feedback text plus the contact (name/email or contact_id), company, source, products, personas and ideas to link.
create_ideaChanges dataCreate an idea with a title plus optional description, business case, impact, effort, products, personas and tags.
get_companyGet one company by company_id.
get_contactGet one contact by contact_id, optionally including their feedback.
get_feedbackGet one piece of feedback by feedback_id.
get_ideaGet one idea by idea_id, with description, business case, status and linked items.
get_initiativeGet one roadmap initiative by initiative_id.
get_productGet one product by product_id.
get_roadmapGet one roadmap by roadmap_id, with its columns and cards.
list_feedbackList customer feedback, filtered by product, customer, company, persona, tags, state or whether it has ideas.
list_idea_commentsList the comments on an idea by idea_id.
list_idea_feedbackList the customer feedback linked to an idea by idea_id.
list_ideasList ideas, filtered by product, status, persona, tags or state.
list_initiativesList roadmap initiatives, filtered by product, owner, objective, state or tags.
list_objectivesList objectives (OKRs).
list_personasList personas used to tag ideas, feedback and contacts.
list_productsList the products in ProdPad.
list_roadmapsList roadmaps.
list_statusesList the idea workflow statuses and their IDs.
list_usersList ProdPad users, optionally filtered by email.
search_companiesSearch companies by name, city, country, size, value or tags.
search_contactsSearch contacts by name, email, company, persona, job role or tags.
search_prodpadSearch across ProdPad by keyword (q), optionally limited to one type of object.
set_idea_statusChanges dataChange an idea's workflow status by idea_id and status_id (see list_statuses).
update_contactChanges dataUpdate a contact by contact_id, e.g. name, email, company or job role.
update_feedbackChanges dataUpdate a piece of feedback by feedback_id, e.g. text, state, products, personas or tags.
update_ideaChanges dataUpdate an idea by idea_id, e.g. title, description, business case, owner, products or tags.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose ProdPad from the app list.
2
Paste your key
Paste your ProdPad API key. In ProdPad open your Profile settings and go to API key to copy it. Regenerating the key makes the old one stop working, so update PipMCP if you do.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in ProdPad?

It can read and search ideas, feedback, comments, roadmaps, initiatives, objectives, products, personas, statuses, users, contacts and companies. It can create feedback, ideas, contacts and companies, update feedback, ideas and contacts, change an idea's status and post comments.

Does the AI see my ProdPad API key?

No. Your ProdPad API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Changing an idea's status, posting comments and editing ideas or feedback can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own ProdPad account.

Can the AI turn customer calls into ProdPad feedback?

Yes. Paste a call note or email into the chat and ask the AI to log it. It creates the feedback with the contact and company, and can link it to products, personas and existing ideas. It can search your contacts first to find the right person.