Integration · Projects & tasks

Connect Claude & ChatGPT to Harvestr

Ask your AI what customers said about a feature, which discoveries have the most feedback, or to log a message from a sales call in Harvestr. It can read feedback messages, discoveries, components, customer users and companies, and roadmap projects. It can also add messages, link them to discoveries as feedback, move discoveries to another state and create or update roadmap projects.

Connect Harvestr free

Free plan, no credit card. Takes about a minute.

Try asking

“What new feedback came in this week?”
The AI lists messages in the inbox created in that period, with their content and requester.
“Log this call note from Acme as feedback: they need SSO.”
It adds a message with title, content and Acme as the requester, ready to be linked to a discovery.
“Link that message to the SSO discovery.”
It creates a feedback item that links the message to the discovery, and can mark the message processed.

What your AI can do

Feedback inbox

List and read messages, add new ones from calls or emails, change labels and move messages between the new, processed and bin inboxes.

Discoveries

List discoveries and components, read linked feedback, link messages to discoveries and move discoveries to another state.

Customers and roadmap

Search, create and update customer users and companies, and create, read and update roadmap projects.

“Move the dark mode discovery to In progress.”
It looks up the workspace's discovery states and moves the discovery to the one you name.
“Which feedback is linked to discovery 42?”
It lists the feedback items for the discovery so you can read what customers asked for.
“Create a roadmap project for Q4 onboarding and link the onboarding discoveries.”
It creates the roadmap project with a title, dates and the linked discoveries.

24 tools for Harvestr

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_companyChanges dataCreate a customer company with `name`, and optional segments and external_uid.
create_feedbackChanges dataLink a message to a discovery as feedback, by `message_id` and `discovery_id`, with an optional score. Set process_message to mark the message processed.
create_messageVisible to othersAdd a customer feedback message with `title`, `content` and `requester` ({type: USER or COMPANY, name, email}); optional channel and labels.
create_roadmap_projectChanges dataCreate a roadmap project with `title`, and optional descriptions, start/end dates, assignees and linked discoveries.
create_userChanges dataCreate a customer user with `name`, and optional email, phone, company_id and segments.
get_companyGet one customer company by `company_id`.
get_discoveryGet one discovery by `discovery_id`, including its state and linked feedback.
get_feedbackGet one feedback item by `feedback_id`.
get_messageGet one feedback message by `message_id`, including its content and requester.
get_roadmap_projectGet one roadmap project by `project_id`.
get_userGet one customer user by `user_id`.
list_companiesList customer companies, optionally by external_uid or created/updated dates.
list_componentsList components, the product areas that group discoveries.
list_discoveriesList discoveries (product ideas, problems and features), optionally under a parent_id.
list_discovery_statesList the discovery states (workflow stages) used in the workspace.
list_feedbackList feedback items (messages linked to discoveries), filtered by message_id or discovery_id.
list_messagesList feedback messages in the inbox, filtered by channel, requester_id, custom_inbox_id, has_feedback or created/updated dates.
list_roadmap_projectsList roadmap projects, filtered by assignee_id or discovery_id.
search_usersFind customer users by email, company_id or external_uid. Use this before creating a user.
update_companyChanges dataUpdate a company's name, segments or external_uid by `company_id`.
update_discoveryChanges dataMove a discovery to another state (discovery_state_id) or parent (parent_id) by `discovery_id`.
update_messageVisible to othersChange a message's labels (set, connect or disconnect) or move it between inboxes (NEW, PROCESSED, BIN) by `message_id`.
update_roadmap_projectChanges dataUpdate a roadmap project by `project_id`: title, descriptions, dates, assignees or linked discoveries. Only the fields you pass change.
update_userChanges dataUpdate a customer user's name, email, phone, company or segments by `user_id`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Harvestr from the app list.
2
Paste your key
Paste a Harvestr API access token. In Harvestr open Settings › Integrations › Harvestr Public API and create an API access token. Tick the scopes you want the AI to use, for example Message read/create, Discovery read/write and Customer read/write, then save and copy the token.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Harvestr?

The AI can read messages, feedback, discoveries, discovery states, components, customer users, companies and roadmap projects. It can add messages, link messages to discoveries, move discoveries, change message labels and inboxes, create and update users and companies, and create and update roadmap projects.

Does the AI see my Harvestr API access token?

No. Your Harvestr API access token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Adding messages or moving them to the bin can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Harvestr account.

Which scopes should my Harvestr token have?

Give the token only the scopes the AI needs. For reading feedback, read scopes on messages and discoveries are enough. Add write scopes, such as Discovery write or Customer write, only if you want the AI to make changes. Harvestr then blocks anything outside those scopes, on top of the tools you switch on in PipMCP.