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Integration · Company data

Connect Claude & ChatGPT to Chattermill

Ask your AI what customers said, which themes their feedback is tagged with, or where your metrics stand in Chattermill. It can list and search feedback responses, read a single response with its comment, score and themes, and look up themes, categories, segments, data sources and tags. It can also add new feedback responses to your project.

Connect Chattermill free

Free plan, no credit card. Takes about a minute.

Try asking

  • “What has customer 48213 told us?”

    The AI searches responses by the customer_id metadata and shows each comment with its score and themes.

  • “Show me the latest feedback responses.”

    It lists responses in your project with their comments and scores.

  • “Which themes do we tag feedback with?”

    It lists the project's themes and the categories they belong to.

What your AI can do

Feedback responses

List, search and read responses by customer metadata, custom segment or ID, and add new responses with comment, score and metadata.

Themes and categories

See the themes feedback is tagged with, the categories they sit in, and the project's tags and attributes.

Metrics and sources

Read metric values such as NPS or sentiment, and list data sources, data types and custom segments.

  • “Where do our metrics stand right now?”

    It reads the project's metric values, such as NPS or sentiment scores.

  • “Pull the responses in our Enterprise customers segment.”

    It finds the saved custom segment and searches responses with that segment ID.

  • “Add this support comment as feedback: The export was slow today. Score 6.”

    It looks up the data type and data source, checks for a duplicate and creates the response.

17 tools for Chattermill

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

  • create_responseChanges dataAdd a feedback response. In `response` pass `comment`, `score`, `data_type`, `data_source`, and optional `segments` and `user_meta`. Search first to avoid duplicates.
  • delete_responseDeletesPermanently delete a feedback response by `response_id`. This cannot be undone.
  • get_categoryGet one category by `category_id`.
  • get_projectGet one project by `project_id`.
  • get_responseGet one feedback response by `response_id`, including its comment, score, themes and metadata.
  • get_themeGet one theme by `theme_id`.
  • list_attributesList the attributes defined in the project.
  • list_categoriesList the theme categories in the project.
  • list_custom_segmentsList saved custom segments. Use a segment ID to filter response searches.
  • list_data_sourcesList the data sources feedback comes from (surveys, reviews, support tickets and so on).
  • list_data_typesList the data types used to classify responses.
  • list_metricsGet the project's metric values (such as NPS or sentiment scores).
  • list_projectsList the Chattermill projects you can access.
  • list_responsesList customer feedback responses in the project.
  • list_tagsList the tags in the project.
  • list_themesList the themes that feedback is tagged with in the project.
  • search_responsesChanges dataFind feedback responses by customer metadata (`user_meta_property` plus `user_meta_value`, e.g. customer_id), by `custom_segment_id` or by `id`. Page with `page` and `per_page`.

Set up in three steps

  1. 1

    Pick the app

    Create a free PipMCP account and choose Chattermill from the app list.

  2. 2

    Paste your key

    Paste your Chattermill API key and your project key. The API key is under Settings > API in Chattermill (app.chattermill.com/settings/api). The project key is used in most requests. List projects to find it; it is often your company name in lowercase.

  3. 3

    Add the link to your AI

    You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:

    1. Click your name, then Settings › Connectors › Add custom connector.
    2. Paste your link as the Remote MCP server URL.
    3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Chattermill?

The AI can list and search feedback responses, read a response with its comment, score, themes and metadata, and read themes, categories, metrics, custom segments, data sources, data types, tags, attributes and projects. It can also create new feedback responses and delete one if you switch that tool on.

Does the AI see my Chattermill credentials?

No. Your Chattermill API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start read-only. Deleting a feedback response is permanent and can require your approval before it runs. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Chattermill account.

What is the Chattermill project key?

It is the key of your Chattermill project, and most Chattermill requests include it. It is often your company name in lowercase, for example acme. If you are not sure, the list of projects shows it. You enter it once in PipMCP next to your API key.

Related integrations

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PipMCP is not affiliated with Chattermill. Product names are trademarks of their owners.