Integration · Forms
Connect Claude & ChatGPT to Callexa Feedback
Ask your AI what your NPS is, what customers wrote in their latest replies, or how one survey compares to another in Callexa Feedback. It can read the account report, survey statistics and replies with scores, comments and tags. It can also add survey recipients, who then get the survey by email, and record replies you collected elsewhere.
Free plan, no credit card. Takes about a minute.
Try asking
“What is our overall NPS right now?”
The AI reads the account-wide report and gives you the overall NPS and response statistics.
“Show me the latest replies with a score of 6 or lower.”
It lists recent replies with score, comment and respondent, and picks out the low scores.
“How is the onboarding survey doing?”
It finds the survey in your list and reads its NPS score and response counts.
What your AI can do
NPS and survey stats
Read the account report with overall NPS and see each survey's score and response counts.
Replies and comments
List replies with score, comment, respondent and tags, filtered by survey and paged.
Recipients and replies
Add recipients who get the survey by email, now, after a delay or at a set time, and record replies yourself.
“Send the survey to [email protected] tomorrow morning.”
It adds her as a recipient with a scheduled time. Callexa emails her the survey then.
“Add [email protected] to the survey, but don't send anything yet.”
It adds him as a recipient with sending turned off, so no email goes out.
“Log a score of 9 from a customer call with Peter Hansen.”
It records a reply with the score, his name and an optional comment and tags.
6 tools for Callexa Feedback
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
add_replyChanges dataRecord a feedback reply with a `score` (0-10), optional comment, tags and respondent details such as email and name.add_survey_recipientChanges dataAdd a recipient by `email` (plus name, survey, custom fields). Callexa then emails them the survey, after an optional `delay` or at `scheduled_at`; set `nosend` to add them without sending.get_account_reportGet the account-wide feedback report with overall NPS and response statistics.get_surveyGet a survey's details and statistics (NPS score, response counts). Pass `survey` to choose which survey.list_repliesList survey replies (score, comment, respondent), optionally filtered by `survey`, with `page` for paging and `append_tags` to include tags.list_surveysList all NPS surveys in the Callexa account. Use it to find a survey's ID for other calls.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose Callexa Feedback from the app list.
- 2
Paste your key
Enter two fields: the email you log in to Callexa with, and your API key. You find the global API key in your Callexa account settings (feedback.callexa.com/account). A survey key also works: edit the survey and open Embed > REST-API.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in Callexa Feedback?
It can list your surveys, read survey statistics and the account-wide report with overall NPS, and list replies with scores, comments and tags. It can add survey recipients, who Callexa then emails the survey, and record new replies with a score from 0 to 10.
Does the AI see my Callexa Feedback credentials?
No. Your Callexa login email and API key are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can start with reading scores and replies only. Adding a recipient makes Callexa email them the survey, and that step can require your approval before it runs. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Callexa account.
Can the AI add someone without emailing them the survey?
Yes. When it adds a recipient it can set the no-send option, so the person is added without getting an email. It can also delay the email or schedule it for a set time.
Related integrations
Let your AI work in Callexa Feedback today.
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Connect Callexa Feedback freePipMCP is not affiliated with Callexa Feedback. Product names are trademarks of their owners.