Integration · Marketing

Connect Claude & ChatGPT to TrueLoyal (Zinrelo)

Ask your AI how many points a member has, to award points for an activity, or to redeem a reward in TrueLoyal, formerly Zinrelo. It can create and update members, list rewards, activities and tiers, and approve, reject or reverse points transactions. Loyalty questions from customers get answered without opening the admin console.

Connect TrueLoyal (Zinrelo) free

Free plan, no credit card. Takes about a minute.

Try asking

“How many points does member 10452 have, and which tier are they in?”
The AI reads the member with points balance and tier.
“Give member 10452 points for writing a review.”
It finds the matching activity and awards the points. The member sees the new balance.
“Which rewards can this member redeem right now?”
It lists the rewards the member is eligible for.

What your AI can do

Members and tiers

Find, create and update members with contact details, tags, status and tier, and list the program's tiers.

Points and rewards

Award and deduct points, redeem rewards, and see which rewards and activities each member is eligible for.

Transactions

List and read points transactions, and approve, reject or reverse them.

“Show me pending transactions from this week.”
It lists transactions filtered by status and date, so you can approve or reject them.
“Enrol a new member with ID C-2201, name Sofie Lund and her email.”
It creates the member with the details you give, plus tags or a tier if you want.
“Why did this customer's balance drop last month?”
It lists the member's awards, redemptions and deductions for that period.

19 tools for TrueLoyal (Zinrelo)

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

approve_transactionVisible to othersApprove a pending award or redemption transaction by `transaction_id`.
award_pointsChanges dataAward points to a member for an activity: `member_id` and `activity_id`, with optional points_passed and dates. The member sees the new balance.
create_memberChanges dataCreate a loyalty member with a `member_id` plus optional name, email, phone, birthdate, address, tags and tier.
deduct_pointsChanges dataDeduct `points_to_be_deducted` from a member's balance by `member_id`.
get_activityGet one activity by `task_id`. Leave `id_param` at its default.
get_memberGet one loyalty member by ID in `user_id`, including points balance and tier. Leave `id_param` as member_id.
get_transactionGet one points transaction by its ID in `payment_id`.
list_activitiesList all activities members can earn points for. Results are paginated.
list_member_eligible_activitiesList the activities a member can earn points for by `member_id`. Leave `id_param` as member_id.
list_member_eligible_rewardsList the rewards a member can redeem by `member_id`. Leave `id_param` as member_id.
list_member_transactionsList a member's points transactions (awards, redemptions, deductions) by `member_id`, filtered by status or dates. Leave `id_param` as member_id.
list_membersList loyalty members, filtered by member status, member tags, enrolment date or last modified date. Results are paginated with start_cursor.
list_rewardsList all rewards in the loyalty program.
list_tiersList the loyalty program's tiers.
list_transactionsList points transactions across all members, filtered by status, points status or created, approved or expiration dates. Results are paginated.
redeem_rewardChanges dataRedeem a reward for a member: `member_id` and `reward_id`. Points are taken from the member's balance.
reject_transactionVisible to othersReject a pending award or redemption transaction by `transaction_id` and `language`.
reverse_transactionMoves moneyReverse a points transaction by `transaction_id`, undoing its effect on the member's balance. This cannot be undone.
update_memberChanges dataUpdate a loyalty member's name, email, phone, address, tags, status or tier by ID in `user_id`. Leave `id_param` as member_id. Only the fields you pass change.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose TrueLoyal (Zinrelo) from the app list.
2
Paste your key
Paste your API key and Partner ID. In the TrueLoyal (formerly Zinrelo) admin console, open General > Settings and copy the Partner ID. Then open General > API keys and copy an API key, or create one there.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in TrueLoyal?

It can list and read members, transactions, rewards, activities and tiers, and see which rewards and activities a member is eligible for. It can create and update members, award and deduct points, redeem rewards, and approve, reject or reverse transactions.

Does the AI see my TrueLoyal credentials?

No. Your API key and Partner ID are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with lookups only. Awarding, deducting and redeeming points change what members see, and reversing a transaction cannot be undone, so those tools can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT, open Settings › Apps & Connectors › Advanced, turn on Developer mode and add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own TrueLoyal account.

Is TrueLoyal the same as Zinrelo?

Yes. TrueLoyal is the new name for Zinrelo. You find the Partner ID and API key in the same admin console, under General > Settings and General > API keys.