Integration · Marketing
Connect Claude & ChatGPT to TicketSource
Ask your AI who has booked for Friday's show, which seats a booking holds, or what a customer has booked before. It reads your TicketSource events, event dates, venues, bookings, seats and customers, and can add a note to a customer record. Box office questions get answered without paging through reports.
Free plan, no credit card. Takes about a minute.
Try asking
“Who has booked for Friday's performance of our spring concert?”
The AI finds the event, lists its dates, and lists the bookings for Friday's date with customer and ticket details.
“Which seats are in booking B-40213?”
It reads the booking and lists the seats in it.
“What has Sarah Collins booked with us before?”
It finds the customer and lists all bookings she has made.
What your AI can do
Events and dates
List your events, their dates and venues, and see what is on at each venue.
Bookings and seats
Read any booking with customer and ticket details, list the seats in it and list all bookings for a date.
Customers
Look up customers with contact details and marketing consent, list their bookings, and read or add notes.
“When is our comedy night on, and at which venues?”
It lists the event's dates and the venues it is held at.
“What is coming up at the Town Hall?”
It lists the event dates at that venue.
“Add a note to Sarah's record: needs wheelchair access.”
It adds the note to the customer record, where it shows alongside her other notes.
15 tools for TicketSource
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
add_customer_noteChanges dataAdd a note to a customer record: customer_id plus data.type 'customer_note' and data.attributes.description (the note text).get_bookingGet one booking by booking_id, with customer and ticket details.get_customerGet one customer by customer_id (cst-...), with contact details and marketing consent.get_dateGet one event date (performance) by date_id.get_eventGet one event by event_id.get_venueGet one venue by venue_id.list_booking_seatsList the seats in a booking by booking_id.list_customer_bookingsList all bookings made by a customer by customer_id.list_customer_notesList the notes saved on a customer record by customer_id.list_customersList customers, page by page.list_date_bookingsList the bookings for one event date by date_id.list_event_datesList the dates (performances) of an event by event_id.list_event_venuesList the venues an event is held at, by event_id.list_eventsList your events, page by page.list_venue_datesList the event dates at a venue by venue_id.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose TicketSource from the app list.
- 2
Paste your key
Paste your TicketSource API key. In your TicketSource account open Settings > API and copy your API key. It is sent as a Bearer token.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in TicketSource?
It can read events, event dates, venues, bookings, booking seats and customers, including a customer's bookings and notes. The one thing it can write is a note on a customer record.
Does the AI see my TicketSource API key?
No. Your TicketSource API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on. Leave the note tool off and the AI can only read. Adding a note can also require your approval before it runs. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own TicketSource account.
Can the AI sell or cancel tickets?
No. The TicketSource tools look up events, dates, venues, bookings and customers, and add notes to customer records. Selling, changing or cancelling tickets is done in TicketSource itself.
Let your AI work in TicketSource today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect TicketSource freePipMCP is not affiliated with TicketSource. Product names are trademarks of their owners.