Integration · Marketing

Connect Claude & ChatGPT to Review Rover

Ask your AI which reviews still need a reply, have it draft one and post it when you agree. It can list reviews by star rating, read private feedback, and show how fast new reviews come in. It can also add customers, enroll them in a review request campaign and send them messages in Review Rover.

Connect Review Rover free

Free plan, no credit card. Takes about a minute.

Try asking

“Which reviews haven't we replied to yet?”
The AI lists the unreplied reviews with rating, text and reviewer.
“Draft a reply to the latest 2-star review.”
It has Review Rover's AI draft a reply. The draft is not posted.
“Post that reply, but thank them by name first.”
It posts your edited reply publicly on the review.

What your AI can do

Reviews and replies

List reviews by rating, find unreplied ones, have Review Rover's AI draft a reply, and post or change public replies.

Contacts and campaigns

Create and update contacts, read campaigns and their steps, and enroll contacts in or remove them from review campaigns.

Feedback and messages

Read private feedback and conversations, start a conversation, and send messages to contacts.

“Add Lars Holm, [email protected], and put him in the post-visit campaign.”
It creates the contact and enrolls him in the campaign, so he starts getting its review request messages.
“What private feedback did customers leave this month?”
It lists the private feedback left through your review campaigns.
“Are we getting reviews faster or slower than before?”
It reads your review velocity metrics.

27 tools for Review Rover

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_contactChanges dataCreate a contact. Requires `email`; optionally `first_name`, `last_name`, `phone`, `company` and `position`.
delete_enrollmentDeletesRemove a contact from a campaign by `enrollment_id`, stopping further campaign messages to them.
enroll_contactChanges dataEnroll a contact in a review campaign. Pass `contact_id` and `campaign_id`. The contact will start receiving the campaign's review request messages.
generate_review_replyChanges dataHave Review Rover's AI draft a reply to a review by `review_id`. The draft is not posted.
get_campaignGet one review campaign by `campaign_id`.
get_contactGet one contact by `contact_id`.
get_conversationGet one conversation by `message_id` (the conversation ID).
get_feedbackGet one feedback entry by `feedback_id`.
get_reviewGet one review by `review_id`, with rating, text and reviewer.
get_review_replyGet the reply on a review by `review_id`.
get_review_velocityGet review velocity metrics (how quickly new reviews are coming in).
list_campaign_stepsList the steps (messages sent in order) of a campaign by `campaign_id`.
list_campaignsList your review request campaigns.
list_contactsList your contacts (customers). Use `limit` to control how many are returned.
list_conversationsList conversations with contacts, optionally filtered by `group_id`.
list_enrollmentsList campaign enrollments, filtered by `contact_id` or `campaign_id`.
list_feedbackList private feedback customers left through your review campaigns.
list_groupsList contact groups. Use to get a `group_id` for conversations.
list_messagesList the messages in a conversation by `conversation_id`.
list_reviewsList reviews your business has received, optionally filtered by star `rating`.
list_unreplied_reviewsGet the reviews that have not been replied to yet.
reply_to_reviewChanges dataPost a public reply to a review. Pass `review_id` and the reply text in `comment`.
send_instant_messageVisible to othersSend an instant message to one contact, identified by `contact_id` or `email`. This sends a real message.
send_messageVisible to othersSend a message in a conversation. Pass `conversation_id` and the text in `message`. This sends a real message to the contact.
start_conversationChanges dataStart a conversation with a contact. Pass `contact_id` and `group_id`.
update_contactChanges dataUpdate a contact by `contact_id`: name, phone, company or position. Only the fields you pass change.
update_review_replyVisible to othersChange the reply text (`comment`) on a review by `review_id`.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Review Rover from the app list.
2
Paste your key
Paste your Review Rover API token. In the Review Rover dashboard, open API tokens (dashboard.reviewrover.co/api_tokens), create a token and copy it.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Review Rover?

The AI can read reviews, replies, review velocity, feedback, contacts, campaigns, campaign steps, enrollments, groups and conversations. It can create and update contacts, enroll or remove contacts from campaigns, draft and post review replies, start conversations and send messages.

Does the AI see my Review Rover API token?

No. Your Review Rover API token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can let the AI draft replies without posting them. Public review replies and messages to customers can require your approval before they run. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Review Rover account.

Does the AI post review replies on its own?

Only if you let it. Drafting a reply with Review Rover's AI does not post anything. Posting is a separate tool that you can switch off or set to require your approval, so you read every reply before it goes public.