Connect Claude & ChatGPT to Reteno

26 tools for Reteno

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

• add_contacts_to_groupChanges dataAdd contacts to a static group by `group_id`, using `contact_ids` or `external_customer_ids`.
• create_contactChanges dataCreate a contact with `first_name`, `last_name`, `channels` (email, phone), `address`, additional `fields` and `external_customer_id`. Search first to avoid duplicates.
• delete_contactDeletesDelete a contact by `contact_id`. With `erase` set, all of the contact's data and activity is permanently wiped and cannot be recovered.
• get_account_infoGet the connected Reteno account's details. Use to confirm which account you are working in.
• get_balanceGet the account's current balance.
• get_broadcastGet one broadcast by `broadcast_id`, with its status and settings.
• get_contactGet one contact by `contact_id`, including channels, additional fields and segments.
• get_contact_message_historyGet the messages sent to one contact between `date_from` and `date_to`. Identify the contact by `contact_id`, `email`, `phone` or `external_customer_id`.
• get_contact_subscriptionsGet which subscription categories a contact is subscribed to, by `contact_id`.
• get_email_messageGet one saved email message by `message_id`, including subject, sender and content.
• get_message_statusCheck the delivery status of sent messages by the IDs returned when sending (`ids`).
• list_broadcastsList broadcasts (bulk campaign sends).
• list_contact_fieldsList the additional contact fields with their IDs, for use in `fields` when creating or updating contacts.
• list_email_messagesVisible to othersList saved email messages (templates), optionally filtered by `search` on name or tag. Returns message IDs for sending.
• list_group_contactsList the contacts in a group by `group_id`.
• list_subscription_categoriesList the subscription categories (topics contacts can opt in to) and their keys.
• list_workflowsList automation workflows, optionally filtered by `name`.
• remove_contacts_from_groupChanges dataRemove contacts from a static group by `group_id`, using `contact_ids` or `external_customer_ids`.
• search_contactsFind contacts by `email`, `sms` (phone), `firstname`, `lastname` or `external_customer_id`. Returns contact IDs for other tools.
• search_groupsList contact groups (segments), optionally filtered by `name`.
• send_emailVisible to othersSend an email right away to the addresses in `emails`, with `from`, `subject` and `html_text`. The email is delivered and cannot be recalled.
• send_prepared_messageVisible to othersSend a saved message by `message_id` to `recipients` (contactId, externalCustomerId or email/phone locator, with optional personalisation). Messages are delivered immediately and cannot be recalled.
• send_smsVisible to othersSend an SMS right away with `from` (sender ID) and `text`, to `phone_numbers` or a `group_id`. The SMS is delivered and cannot be recalled.
• track_eventChanges dataRecord a custom event for a contact, e.g. PageViewed. Pass `event_type_key` and `params` with the contact identifier plus any event values. Events can trigger automated campaigns.
• update_contactChanges dataUpdate a contact by `contact_id` - name, channels, address, language, time zone or additional fields.
• update_contact_subscriptionsVisible to othersSet a contact's subscription categories by `contact_id`, passing the category keys in `subscriptions`.

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