Integration · Marketing
Connect Claude & ChatGPT to LoyaltyLoop
Ask your AI what customers said in your latest survey, which testimonials got five stars, or to send a survey to this week's customers in LoyaltyLoop. It can list surveys, read responses, search feedback by customer email and pull testimonial statistics. Customer feedback gets summarized without exporting anything.
Free plan, no credit card. Takes about a minute.
Try asking
“Summarize the responses to our service survey.”
The AI finds the survey, reads its responses page by page and sums up the main points.
“Show me our five-star testimonials.”
It lists testimonials filtered on a rating of five stars.
“What is our average testimonial rating?”
It reads your testimonial statistics, such as counts and average rating.
What your AI can do
Surveys and responses
List your surveys, read responses page by page and open a single response.
Testimonials
List testimonials by star rating and read statistics such as counts and average rating.
Launches and search
Send a survey to customers, see who it was already sent to, and find responses by customer email.
“What did [email protected] answer?”
It searches responses by that customer's email and shows what she wrote.
“Who have we already sent the service survey to?”
It lists the past launches for that survey, with the customers who were sent it.
“Send the service survey to these three customers from today.”
It uploads the customers with email and name to the survey, and LoyaltyLoop sends them the survey.
7 tools for LoyaltyLoop
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
get_testimonial_statsGet testimonial statistics such as counts and average rating.launch_surveyChanges dataUpload customers (each needs `email`, plus name, transaction details and more) to a survey by `survey_id` so they are sent the survey. This contacts real customers.list_past_launchesList past launch data (customers already sent) for a survey by `survey_id`.list_survey_responsesList the responses to one survey by `survey_id`, or get one response with `response_id`. Paginated.list_surveysList the feedback surveys in your LoyaltyLoop account. Use to find a `survey_id`.list_testimonialsList testimonials from customers, optionally filtered by star `rating`. Paginated.search_responsesFind customer responses by customer `email`, `survey_id` or launch field.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose LoyaltyLoop from the app list.
- 2
Paste your key
Paste a LoyaltyLoop API token. In your LoyaltyLoop account open the settings page and generate an API token.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in LoyaltyLoop?
The AI can list surveys, read survey responses, search responses by customer email or survey, list past launches, list testimonials and read testimonial statistics. It can also send a survey to customers you give it.
Does the AI see my LoyaltyLoop API token?
No. Your LoyaltyLoop API token is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which tools are switched on, so you can keep it read-only. Launching a survey contacts real customers, so it can require your approval before it runs. Every tool call is logged.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own LoyaltyLoop account.
What does the AI need to send a survey?
It needs the survey and, for each customer, an email address. You can add a name, transaction details and more. The AI can check past launches first, so you do not send the same survey to a customer twice.
Let your AI work in LoyaltyLoop today.
Start free. Your key stays encrypted, and you decide what the AI may do.
Connect LoyaltyLoop freePipMCP is not affiliated with LoyaltyLoop. Product names are trademarks of their owners.