Integration · Marketing
Connect Claude & ChatGPT to KnoCommerce
Ask your AI what your customers answered in your KnoCommerce post-purchase surveys. It can list your surveys, pull the responses for a survey or a single question, and read the benchmark questions KnoCommerce compares across stores. The connection is read-only, so it only looks at your data.
Free plan, no credit card. Takes about a minute.
Try asking
“Which surveys are live right now?”
The AI lists your post-purchase surveys with status live, with their IDs.
“Sum up how customers heard about us this month.”
It pulls the completed responses to that question for the month and counts the answers for you.
“Show me this week's responses to the checkout survey, without emails or phone numbers.”
It lists the responses with sanitize turned on, so contact details are hidden.
What your AI can do
Surveys
List post-purchase surveys, search by title, and filter by status or created date to find the survey you want.
Responses
Read responses by survey, question, status or updated date, page through them, and hide emails and phone numbers if you want.
Benchmark questions
See the standard benchmark questions, such as attribution questions, that KnoCommerce compares across stores.
“How many people started the survey but did not finish it?”
It lists the partial responses for the survey.
“Which benchmark questions does KnoCommerce use?”
It lists the standard benchmark questions, such as attribution questions.
“Find our survey with holiday in the title.”
It searches your surveys by title and returns the matches.
3 tools for KnoCommerce
These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.
list_benchmark_questionsList the standard benchmark questions (such as attribution questions) that KnoCommerce compares across stores.list_survey_responsesList survey responses, filtered by `survey_id`, `question_id`, `status` (completed, partial, view_only) or updated date; page with `cursor`. Set `sanitize` to hide emails and phone numbers.list_surveysList post-purchase surveys, optionally searching by title (`search`), `status` (live, draft) or created date range. Returns survey IDs for response lookups.
Set up in three steps
- 1
Pick the app
Create a free PipMCP account and choose KnoCommerce from the app list.
- 2
Paste your key
Paste the client ID and client secret of a KnoCommerce API client. In the KnoCommerce dashboard go to Settings → API Access and register an API client. PipMCP uses them to get access tokens, so there is no separate sign-in.
- 3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
- Click your name, then Settings › Connectors › Add custom connector.
- Paste your link as the Remote MCP server URL.
- Switch it on from the + menu in a chat.
Questions
What can the AI do in KnoCommerce?
It can list your post-purchase surveys, read survey responses filtered by survey, question, status or date, and list the benchmark questions. It cannot create or change surveys or responses.
Does the AI see my KnoCommerce credentials?
No. Your KnoCommerce client ID and secret are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.
Can I control what the AI is allowed to do?
Yes. You choose which of the three tools are switched on. All of them only read data, and every tool call is logged. When you ask for responses, the AI can hide emails and phone numbers by using the sanitize option.
Does it work with ChatGPT?
Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.
What does it cost?
KnoCommerce connects with OAuth, and OAuth connections need the PipMCP Pro plan or above. PipMCP also has a free plan with no credit card, but it does not include this connection. Paid plans bill per completed task. You also need your own KnoCommerce account.
Can the AI see customer emails in survey responses?
It can, if the responses contain them. The response tool has a sanitize option that hides emails and phone numbers, so ask the AI to use it when you only need the answers.
Related integrations
Let your AI work in KnoCommerce today.
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