Integration · Marketing

Connect Claude & ChatGPT to Feedspace

Ask your AI for your best five-star testimonials, what customers said in their video reviews, or to add a review you received by email to Feedspace. It can search text, video, audio and social reviews, read transcripts, import reviews, and manage the contacts you send review requests to.

Connect Feedspace free

Free plan, no credit card. Takes about a minute.

Try asking

“Show me our five-star text reviews from the last month that mention support.”
The AI lists reviews filtered by type, rating and search text.
“What did the customer say in video review 812?”
It reads the video review, including its transcript.
“Add this review we got by email from Tom Berg, CEO at Northwind, 5 stars.”
It imports the text review with rating, date and the customer's name, company and job title.

What your AI can do

Reviews

Search and read text, video, audio and social reviews with transcripts, update text reviews, and delete one when needed.

Collecting and showing reviews

Import reviews from text or a link, read your review forms, and see your Wall of Love pages and the reviews on them.

Contacts and tags

Search, create, update and tag contacts, create tags, and unsubscribe a contact from review request emails.

“Import the review at this link.”
It imports the review from the URL you give it.
“Which reviews are on our Wall of Love right now?”
It lists the reviews shown on your Wall of Love pages, filtered as you ask.
“Add [email protected] as a contact and tag her as a customer.”
It creates the contact and adds the tag.

22 tools for Feedspace

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

create_contactChanges dataCreate or update a contact by `email`, with name, phone, company, address and tags.
create_contact_tagChanges dataCreate a contact tag with `name` and optional `color`.
delete_text_reviewDeletesPermanently delete a text review by `text_id`. This cannot be undone.
get_audio_reviewGet one audio review by `audio_id`, including transcript.
get_contactGet one contact by `contact_id`.
get_formGet one review form by `unique_form_id`, with its questions and settings.
get_social_reviewGet one imported social review by `social_id`.
get_text_reviewGet one text review by `text_id`.
get_video_reviewGet one video review by `video_id`, including transcript.
import_review_from_linkChanges dataImport a review from a web link: pass the review's URL in `search`.
import_text_reviewChanges dataAdd a text review you collected elsewhere: review text, rating, date, source URL and the customer's name, email, company and job title.
list_contact_tagsList the tags available for contacts.
list_contactsSearch contacts by `q`, source, tags or subscription status, with sorting and paging.
list_formsList review collection forms.
list_review_labelsList the labels you can use to organise and filter reviews.
list_reviewsList collected reviews (text, video, audio, social) with filters for search text, type, star rating, sentiment, favourites, form and labels.
list_wall_reviewsList reviews shown on Wall of Love pages, with filters for type, rating, sentiment, favourites and only selected reviews.
list_wallsList Wall of Love pages that display reviews.
tag_contactChanges dataAdd tags to a contact by `contact_id` and `tag_ids`.
unsubscribe_contactChanges dataUnsubscribe a contact by `contact_id` so they no longer get review request emails, with an optional reason.
update_contactChanges dataUpdate a contact by `contact_id`: name, phone, company or address.
update_text_reviewChanges dataUpdate a text review by `text_id`: comment, rating, title, sentiment, favourite flag or date. Pass `method` as PUT.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Feedspace from the app list.
2
Paste your key
Paste two keys: your Feedspace API Key and Secret Key. In Feedspace go to Automation → API (app.feedspace.io/automation/api) and copy both.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Feedspace?

It can search and read reviews of every type, review forms, Wall of Love pages, review labels, contacts and contact tags. It can import text reviews and reviews from a link, update and delete text reviews, create, update and tag contacts, create tags and unsubscribe a contact.

Does the AI see my Feedspace credentials?

No. Your Feedspace API Key and Secret Key are encrypted at rest and never shown to the AI. After you save them, they are not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start by only reading reviews. Deleting a text review is permanent, and it can require your approval before it runs. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT go to Settings › Apps & Connectors › Advanced and turn on Developer mode, then add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Feedspace account.

Can the AI stop review requests to a contact?

Yes. It can unsubscribe a contact, with an optional reason, so they no longer get review request emails from Feedspace.