Integration · Scheduling

Connect Claude & ChatGPT to Conversional

Ask your AI when the next free slot is at a branch, to book an appointment for a customer, or to add a new lead. It can check service availability and utilization in Conversional, book, reschedule and cancel appointments, and manage branches, services, leads and users. Scheduling questions get answered without clicking through the admin.

Connect Conversional free

Free plan, no credit card. Takes about a minute.

Try asking

“When is the next free slot for a consultation at the Hamburg branch?”
The AI finds the branch and its services, then reads the service's availability.
“Book Maria Jensen in for that slot.”
It books the appointment for the branch service and time. Booking can require your approval first.
“Move booking 4f7a to Thursday at 10.”
It reschedules the booking to the new time.

What your AI can do

Appointments

Check availability, book, reschedule and cancel appointments, and read service requests and utilization.

Branches and services

Search, create, update and delete branches, set extra fields and look up services and service types.

Leads and users

Create leads, list lead sources and roles, and add, update, disable, enable or delete users.

“Add a new lead from our trade fair list: Peter Holm, [email protected].”
It checks your lead sources and creates the lead.
“How busy was the consultation service last month?”
It reads the service's utilization for the dates you give.
“Disable the user account for Lars, he has left.”
It finds the user and disables the account. It can be enabled again later.

17 tools for Conversional

These tools are switched on when you connect. You can switch any of them off, or require your approval before it runs.

book_appointmentVisible to othersBook an appointment: appointment.branch_service_id, appointment.start and appointment.end, plus customer details (email). The customer may receive a booking confirmation.
cancel_appointmentDeletesCancel a booked appointment by `booking_uuid`. The customer may be notified; this cannot be undone.
check_services_availabilityVisible to othersCheck which of several branch services (`branch_services` IDs) have free slots between `start` and `end`.
create_leadChanges dataCreate a lead: customer details (email), optional lead.lead_source_id, lead.assignee_id and lead.priority.
create_userChanges dataAdd a staff user with firstname, lastname, email, phone, `roles` and optional availability (working hours, off days).
get_service_availabilityGet the free appointment slots for one branch service by `service_id`.
get_service_requestGet one service request (appointment or lead) by `service_request_id`, with customer and status details.
get_service_utilizationGet how booked-up a branch service is by `service_id`, optionally between `from` and `to`.
get_userGet one user by `user_id`, including roles and working hours.
list_branch_servicesList the bookable services offered at one branch by `branch_id`, optionally filtered by `service_type` or name. Paged.
list_lead_sourcesList the lead sources leads and bookings can be attributed to.
list_service_typesList the service types offered across branches, optionally filtered by name or product group. Paged.
list_usersList the users (staff) in the account. Paged with `page`.
reschedule_appointmentChanges dataMove a booked appointment by `booking_uuid` to a new `start` and `end`, optionally updating customer details. The customer may be notified.
search_branchesFind branches (locations) by name, address, `service_type`, `country_codes`, or near `lat`/`lng` within `max_distance`. Paged with `page` and `limit`.
update_branchChanges dataChange a branch's `name` or `address` by `branch_hash`.
update_user_availabilityChanges dataUpdate a user's availability by `user_id`: working hours, off days, extra days, capacity and priority.

Set up in three steps

1
Pick the app
Create a free PipMCP account and choose Conversional from the app list.
2
Paste your key
Paste a Conversional API key. Conversional issues keys through its support team ([email protected]). A key can be limited to certain endpoints or lead sources.
3
Add the link to your AI
You get a personal MCP link. Add it to Claude, ChatGPT or Cursor:
1. Click your name, then Settings › Connectors › Add custom connector.
2. Paste your link as the Remote MCP server URL.
3. Switch it on from the + menu in a chat.

Questions

What can the AI do in Conversional?

The AI can search branches, services and service types, read availability, utilization, service requests, lead sources, roles, integrations and users. It can book, reschedule and cancel appointments, create leads, and create, update and delete branches and users, if you switch those tools on.

Does the AI see my Conversional credentials?

No. Your Conversional API key is encrypted at rest and never shown to the AI. After you save it, it is not shown again, not even to you. The AI only sees the results of the tools it calls.

Can I control what the AI is allowed to do?

Yes. You choose which tools are switched on, so you can start with availability and lookups only. Cancelling a booking and deleting a branch or user can require your approval before they run, and so can booking. Every tool call is logged.

Does it work with ChatGPT?

Yes. In ChatGPT, open Settings › Apps & Connectors › Advanced, turn on Developer mode and add your PipMCP link. Developer mode needs a paid ChatGPT plan: Plus, Pro, Business or Enterprise. The same link also works in Claude (Settings › Connectors › Add custom connector), Cursor and other MCP clients.

What does it cost?

PipMCP has a free plan with no credit card required. Paid plans bill per completed task. You also need your own Conversional account.

How do I get a Conversional API key?

Conversional does not offer self-service keys. Ask Conversional support ([email protected]) for an API key. They can limit the key to certain endpoints or lead sources, which narrows what the AI can reach on top of the tools you switch on in PipMCP.